Neha Kaur Bansal
Solihull
Summary
Friendly and dedicated Economics student with experience supporting students, parents, and colleagues in customer-focused environments. Strong communication and teamwork skills, with a positive attitude and a willingness to learn and take on new challenges. Enjoy helping others and creating a welcoming experience, and keen to bring these skills to a Customer Service Assistant role at One Stop.
Overview
3
3
years of professional experience
Work history
Maths tutor
Online/Zoom
Solihull
2023.08 - Current
- Planned and delivered engaging maths lessons tailored to individual students' needs and learning styles.
- Helped students build confidence and improve their understanding of challenging topics.
- Built strong relationships with students, parents, and carers through clear, friendly, and professional communication.
- Provided regular progress updates and feedback to support student development.
- Managed multiple students and adapted lessons to meet individual needs while staying organised and meeting deadlines.
Business support assistant (Family Business)
Bansals Bathrooms
Birmingham
2024.06 - 2025
- Assisted with the day-to-day running of the family bathroom business during weekends and summer holidays
- Answered customer phone calls and responded to enquiries in a friendly and professional manner.
- Helped organise appointments, schedules, and administrative tasks to support business operations.
- Communicated with customers, fitters and suppliers to ensure projects ran smoothly and efficiently.
- Maintained organised records and supported general office administration.
- Developed strong customer service, communication, and organisational skills while working in a busy business environment.
Classroom assistant
Kumon Maths & English
Solihull
2023.04 - 2025.01
- Supported students with classwork and provided helpful feedback to encourage learning and progress.
- Assisted with preparing learning materials and keeping the classroom organised and well maintained.
- Worked closely with colleagues to create a positive, welcoming, and productive learning environment.
- Helped students overcome challenges, develop confidence, and stay engaged during lessons.
- Balanced a variety of responsibilities in a busy educational setting while maintaining a positive and supportive environment.
Education
Bachelor of Science - Economics
University of Leicester
Leicester 09/2025 -
A-Levels -
Edgbaston High School for Girls
Birmingham 09/2022 - 06/2024
GCSEs -
Stratford Girls Grammar School
Stratford-upon-Avon, Warwickshire 05/2022 - 06/2022
Skills
- Communication
- Teamwork & Collaboration
- Problem Solving
- Adaptability
- Organisation & Time Management
- Reliable
- Dedicated customer service in fast- paced environments
Timeline
Business support assistant (Family Business)
Bansals Bathrooms
2024.06 - 2025
Maths tutor
Online/Zoom
2023.08 - Current
Classroom assistant
Kumon Maths & English
2023.04 - 2025.01
Bachelor of Science - Economics
University of Leicester
09/2025 -
A-Levels -
Edgbaston High School for Girls
09/2022 - 06/2024
GCSEs -
Stratford Girls Grammar School
05/2022 - 06/2022