Neha Humayon
London,United Kingdom
Summary
I am a motivated student with formal knowledge gained through excellent classroom performance and I am enthusiastic to gain practical experience, I want to pursue my career in the field of finance examine the information in a related field. Being a fast learner and the ability to adapt to work processes by being flexible and incorporating collaborative teams into an institution or organization where my Knowledge and power can be used intelligently.
Overview
6
6
years of post-secondary education
1
1
Language
Work History
Student Ambassador
University Of Greenwich
London, England
04.2022 - Current
- Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
- Led campus tours for prospective students every semester.
- Mentored students to increase satisfaction and help engage in campus life.
- Smoothed registration processes, offered technical support and organized paperwork.
Inbound Call Center Agent
University Of Lahore
Lahore , Pakistan
08.2018 - 09.2018
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Processed customer order, quote and return transactions and offered additional products and services.
Education
Intermediate Of Computer Science (ICS) - Computational Science
Concordia Colleges
Lahore, Pakistan 09.2012 - 06.2014
MSc - Finance And Investment
University of Greenwich
London, United Kingdom 09.2021 - Current
Bachelors Of Administration (BBA) - Business Administration
University of Lahore
Lahore, Pakistan 09.2016 - 07.2020
Skills
Customer service skills
undefinedTimeline
Student Ambassador
University Of Greenwich
04.2022 - Current
MSc - Finance And Investment
University of Greenwich
09.2021 - Current
Inbound Call Center Agent
University Of Lahore
08.2018 - 09.2018
Bachelors Of Administration (BBA) - Business Administration
University of Lahore
09.2016 - 07.2020
Intermediate Of Computer Science (ICS) - Computational Science
Concordia Colleges
09.2012 - 06.2014
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