Neha Grover
Harlow,United Kingdom
Summary
Seasoned PMP and PRINCE2 Certified Senior Project Manager with over 9+ years of experience leading complex technical projects across global teams. Specialised in managing platform modernisation, database migration, and performance optimisation initiatives within Agile environments. Proven success working closely with engineering and DevOps teams to automate operational workflows and deliver scalable digital solutions. Notably contributed to digital public goods with national-level stakeholders like the Ministry of Health and UNDP Indonesia. Skilled in stakeholder engagement and Scrum methodologies.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Senior Project Manager
UNICC
Harlow, Essex
09.2024 - Current
- Leading a large cross-functional team of 70+ professionals including internal team members, external consultants, third-party vendors, and client stakeholders to deliver a critical national-level digital health platform.
- Driving end-to-end delivery of an IT system for managing the vaccination supply chain in partnership with the Ministry of Health and UNDP Indonesia.
- Overseeing data migration from legacy platforms, ensuring high performance, accuracy, and scalability of the new digital infrastructure.
- Implementing observability and monitoring practices using Kafka monitoring tools such as Prometheus, Grafana, and Confluent Control Center to track system metrics, throughput, and consumer lag.
- Contributing to the system’s development as a Digital Public Good, aligning with international standards for openness, inclusion, and interoperability.
- Managing Agile ceremonies and sprint delivery across engineering, DevOps, and data teams.
- Collaborating with DevOps on workflow automation and CI/CD optimisation, ensuring seamless integration and deployment.
- Handling detailed project documentation, regular reporting, stakeholder communications, and risk governance to ensure delivery excellence.
Senior Project Manager
Volumetree Technologies
Delhi, India
11.2021 - 08.2024
- Led delivery of “EduPloyment”, a multilingual global recruitment platform focused on upskilling and employment for underserved communities, which won the Dubai Smartpreneur Award in 2022 and achieved over 10 million downloads on the Google Play Store.
- Oversaw platform scalability, localization, and user experience enhancements, coordinating cross-border teams across UAE and India.
- Delivered TELUS Health integration within a massage therapy booking app, enabling users to submit real-time insurance claims across multiple providers in canada—automating complex billing workflows and improving user satisfaction.
- Managed end-to-end lifecycle of a FashionTech platform for an Italy-based client, leveraging AI and machine learning to deliver personalised shopping experiences, trend detection, and smart catalog recommendations.
- Led Agile delivery cycles across multiple concurrent projects, using JIRA, Smartsheet, and structured sprint planning for optimal throughput.
- Aligned with internal tech leads and client stakeholders to ensure on-time delivery, while balancing user-centric design with robust backend architecture.
- Played a key role in resource planning, risk mitigation, and stakeholder engagement across diverse technology stacks.
- Received certificate of appreciation in 2022 for significantly enhancing team performance.
Project Manager
OpenSense Labs
Delhi, India
07.2020 - 11.2021
- Successfully led data migration projects to Microsoft SQL Server, ensuring data integrity, improved query performance, and optimized system scalability for enterprise clients.
- Delivered an AI/ML-powered news aggregator mobile application, enabling personalised content recommendations and achieving strong early adoption metrics.
- Managed the development of an EdTech platform targeted at international students seeking higher education opportunities in Australia, focusing on intuitive UI/UX and regulatory compliance.
- Spearheaded delivery of multiple data-driven websites using Drupal CMS, optimising content workflows, analytics integrations, and accessibility for educational and nonprofit clients.
- Worked closely with product owners, engineering teams, and QA leads to define project scope, track KPIs, and deliver iterative releases in an Agile setup.
- Implemented robust documentation and risk management practices, improving project predictability and client satisfaction.
Project Manager
PY Technology
Delhi
08.2017 - 06.2020
- Developed comprehensive project plans for successful execution and delivery.
- Strengthened stakeholder relationships through regular updates and clear communication.
- Developed business architecture through client requirement gathering and scope analysis.
- Engaged two outsourcing firms and five freelancers, achieving a 15% reduction in operating costs.
- Led cross-functional teams to achieve project goals on time.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
Education
Master of Business Administration - Artificial Intelligence
University of Hertfordshire
08.2024 - 07.2025
Bachelor of Technology(BTech) - Information Technology and Engineering
Guru Teg Bahadur Institute Of Technology
05.2013 - 07.2017
Skills
- Agile & Scrum Project Management (Certified Scrum Master)
- PMBOK methodology expertise
- Data Migration & Legacy System Modernisation
- AWS, Azure DevOps, Smart sheet, JIRA
- Stakeholder Management (Govt, UN)
- Risk Management & Budget Control
- SQL Server, Sybase, CI/CD Automation
- Payment Integration & APIs
- Insurance API Integrations & Real-Time Claim Processing
Certification
- PMP Certification, PMI
- PRINCE2 Foundation Certification, Axelos
- PRINCE2 Practitioner Certification, Axelos
- Certified Scrum Master, Scrum Alliance
- JIRA Administrator, Atlassian
Languages
English
Fluent
Hindi
Native
Timeline
Senior Project Manager
UNICC
09.2024 - Current
Master of Business Administration - Artificial Intelligence
University of Hertfordshire
08.2024 - 07.2025
Senior Project Manager
Volumetree Technologies
11.2021 - 08.2024
Project Manager
OpenSense Labs
07.2020 - 11.2021
Project Manager
PY Technology
08.2017 - 06.2020
Bachelor of Technology(BTech) - Information Technology and Engineering
Guru Teg Bahadur Institute Of Technology
05.2013 - 07.2017
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