Neha Appukuttan
Northampton,United Kingdom
Summary
Dedicated healthcare professional with extensive expertise in elderly care and patient management. Demonstrates strong organisational and time management skills, coupled with a compassionate and empathetic demeanour. Proficient in assisting with activities of daily living, personal hygiene support, and meal preparation, ensuring high standards of patient care. Skilled in emergency response readiness and infection prevention, with a solid understanding of healthcare operations. Committed to promoting health and well-being through effective communication and interpersonal abilities.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Care Assistant
Supportive Work Solutions
Northampton, UK
06.2024 - 02.2025
- Company Overview: Agency has both care home and domiciliary care services
- Personal Care: Assisted clients with daily living activities, including bathing, dressing, grooming, and toileting, while ensuring their dignity and comfort
- Medication Management: Administered prescribed medications and maintained accurate records of dosages and times to ensure proper adherence to medical instructions
- Meal Preparation: Planned, prepared, and served nutritious meals tailored to clients' dietary needs and preferences
- Mobility Assistance: Provided support with mobility, including transfers, use of mobility aids, and ensuring safe environment to prevent falls
- Companionship: Offered emotional support and companionship, engaging clients in conversations, activities, and outings to improve their mental well-being
- Household Management: Assisted with light housekeeping tasks, including cleaning, laundry, and maintaining tidy living environment
- Client Monitoring: Regularly observed and reported changes in clients' physical or mental health to family members and healthcare professionals
- Care Planning: Collaborated with healthcare providers, family members, and other stakeholders to develop and implement individualized care plans
- Documentation: Maintained accurate and up-to-date records of care provided, including daily logs, incident reports, and care plans
- Agency has both care home and domiciliary care services
- Responded promptly to emergency situations, ensuring safety of all residents.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered excellent customer service by addressing concerns of patients' families.
- Provided emotional support to patients, improving their mental wellbeing.
- Monitored client health conditions and reported immediate issues to manager.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Submitted reports to manager regarding status of client.
- Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Kept patient environments clean and neat following optimum hygiene standards.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Provided comprehensive secretarial support to managing director, ensuring smooth daily operations within executive suite.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
Care Assistant
Home Care Solutions for you
Wellingborough, UK
09.2023 - 01.2024
- Company Overview: This agency deals with care home service
- Provided direct care and assistance to residents with various activities of daily living, including bathing, dressing, grooming, and toileting
- Assisted residents with mobility and transfers using proper lifting techniques and mobility aids to ensure their safety and comfort
- Engaged residents in social activities, recreational programs, to promote physical and mental well-being
- Maintained clean and organized living environment for residents, including making beds, tidying rooms, and assisting with laundry as needed
- Actively listened to clients' concerns and provided encouragement and empathy
- Participated in training sessions and workshops to enhance caregiving skills and knowledge
- This agency deals with care home service
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Monitored client health conditions and reported immediate issues to manager.
Accountant
Neha Auto Repairs
Jaipur, India
01.2018 - 01.2023
- Financial Reporting: Prepare financial statements including balance sheets, income statements, and cash flow statements
- Ensure accuracy and compliance with accounting standards and regulations
- Bookkeeping: Maintain accurate records of financial transactions, including accounts payable, accounts receivable, general ledger entries, and bank reconciliations
- Risk Management: Identify financial risks and develop strategies to mitigate them
- Monitor and assess financial health of organization, alerting management to potential risks and opportunities
- Review and process employee expense reports and vendor invoices for payment
- Communicating and customer needs
- Handling of all monetary transactions
Executive – HR
Trust Marketing
Jaipur, India
03.2015 - 11.2017
- Strategic HR Planning: Develop and implement HR strategies aligned with organization's overall objectives
- This includes workforce planning, talent management, succession planning, and organizational development
- Leadership and Management: Lead HR department, providing guidance and direction to HR staff
- Collaborate with senior management to ensure HR initiatives support organization's goals and values
- Talent Acquisition and Recruitment: Oversee recruitment process, including sourcing candidates, interviewing, and hiring decisions
- Develop strategies to attract and retain top talent, and ensure diverse and inclusive workforce
- Employee Relations: Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures
- Promote positive work environment and foster culture of trust and collaboration
- Performance Management: Develop and implement performance management systems, including goal setting, performance reviews, and feedback mechanisms
- Provide guidance and support to managers in effectively managing employee performance
- Training and Development: Identify training and development needs within organization and develop programs to address them
- Provide opportunities for employee growth and skill development to enhance performance and career progression
- Compensation and Benefits: Oversee design and administration of compensation and benefits programs, ensuring competitiveness and compliance with regulations
- Monitor market trends and recommend changes to compensation and benefits packages as needed
- HR Policies and Compliance: Develop and maintain HR policies and procedures in compliance with relevant laws and regulations
- Ensure consistent application and adherence to policies across organization
- Employee Engagement and Retention: Implement strategies to promote employee engagement, satisfaction, and retention
- Conduct surveys, gather feedback, and address concerns to create positive and supportive work environment
- HR Metrics and Analytics: Utilize HR metrics and analytics to track key performance indicators and assess effectiveness of HR programs and initiatives
- Use data-driven insights to inform decision-making and drive continuous improvement
- Change Management: Lead change management initiatives within organization, supporting employees through periods of transition and organizational change
- Communicate effectively and address concerns to minimize resistance and facilitate successful change
- Legal and Regulatory Compliance: Stay abreast of changes in employment laws and regulations and ensure compliance with all applicable laws and regulations
- Mitigate legal risks and liabilities through proactive measures and effective HR practices
- Strategic Partnerships: Build and maintain strategic partnerships with internal stakeholders, such as department heads and senior management, as well as external partners, such as vendors, industry organizations, and regulatory bodies
- Achievements: Best Recruiter – Maximum recruitment in single day -2016, Best Target Recruitment performer -2016
Education
Master of Science -
International Business Management University of Northampton
02.2023 - 03.2024
Master of Business Administration - HR and Finance
IIIM - Jaipur
GCSE's and A-Levels - undefined
St. Angela Sophia
Skills
- Ability to remain calm and composed in stressful situations
- Strong organizational and time management skills
- Proficient in assisting with activities of daily living (ADLs)
- Excellent communication and interpersonal abilities
- Compassionate and empathetic demeanour
- Patient care
- Health promotion knowledge
- Elderly support expertise
- Food hygiene understanding
- Blood pressure monitoring
- Personal hygiene support
- Emergency response readiness
- Elderly care
- Personal care
- Care management
- Meal preparation
- Infection prevention
- Healthcare operations
- Patient hygiene
Accomplishments
- Best Recruiter, Maximum recruitment in single day, 2016
- Best Target Recruitment performer, 2016
Languages
English
Fluent
Malayalam
Proficient (C2)
Hindi
Proficient (C2)
Affiliations
- Reading Books , Watching Movies and Trekking
Timeline
Care Assistant
Supportive Work Solutions
06.2024 - 02.2025
Care Assistant
Home Care Solutions for you
09.2023 - 01.2024
Master of Science -
International Business Management University of Northampton
02.2023 - 03.2024
Accountant
Neha Auto Repairs
01.2018 - 01.2023
Executive – HR
Trust Marketing
03.2015 - 11.2017
GCSE's and A-Levels - undefined
St. Angela Sophia
Master of Business Administration - HR and Finance
IIIM - Jaipur
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