Neha
Hayes (London),HR
Summary
Reliable room attendant offering ONE years of experience working for well-known hotel chains. Knowledgeable in best cleaning methods and products. Background as guest room attendant for busy resorts.
Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Skilled room attendant with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills.
Responsible Housekeeper with expertise in proper room cleaning techniques. Friendly individual fluent in English, Hindi, Punjabi, languages. Excellent record of punctuality and attendance.
Overview
1
1
year of professional experience
Work History
Room Attendant
Sofitel Hotel
09.2024 - Current
- Responded to guest requests for assistance, toiletries, and personal care items.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Supported hotel's green initiatives, minimized waste and correctly separated recyclables during cleaning duties.
- Increased health and safety compliance, used personal protective equipment properly and followed hygiene protocols.
- Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Education
Master of Arts -
KURUKSHETRA UNIVERISTY
KARNAL(HARYANA)09-2022
Bachelor of Arts -
KURUKSHETRA UNIVERSITY
KURUKSHETRA06-2021
High School Diploma -
JANTA SR SEC SCHOOL
JONDHAN KALAN05-2016
Skills
- Housekeeping knowledge
- Teamwork
- Room preparation
- Linens and toiletries replacement
- Maintenance reports
- Lost and found procedures
- Trash waste and removal
- Safety awareness
- Infection control
- Chemicals disposal
- Room inspection
- Staff training
- Interior and exterior cleaning
- Mopping and sweeping
- Window cleaning
- Dusting furniture
- Rug and carpet cleaning
- Deep cleaning protocols
Timeline
Room Attendant
Sofitel Hotel
09.2024 - Current
Master of Arts -
KURUKSHETRA UNIVERISTY
Bachelor of Arts -
KURUKSHETRA UNIVERSITY
High School Diploma -
JANTA SR SEC SCHOOL
Similar Profiles
Austin SeoAustin Seo
F&B Attendant at Sofitel HotelF&B Attendant at Sofitel Hotel
Hassen ChouayaHassen Chouaya
Assistant cook at Sofitel HotelAssistant cook at Sofitel Hotel
MANENGE ALINEMANENGE ALINE
HOUSEKEEPING - ROOM CLEANING at SOFITEL HOTELHOUSEKEEPING - ROOM CLEANING at SOFITEL HOTEL
Larry MillerLarry Miller
Senior Quality Inspector at Flowserve Pump DivisionSenior Quality Inspector at Flowserve Pump Division
Shun Yiu LeungShun Yiu Leung
Pharmacy Receptionist at RM MedicinesPharmacy Receptionist at RM Medicines