NEETHU PRATHAPAN
New Malden,UK
Summary
Detail-oriented professional with expertise in C, C++, ASP.net, SQL, DBMS, PHP, and Microsoft Office and Windows. Demonstrates strong analytical skills and a solid understanding of database management systems. Committed to leveraging technical skills to drive efficiency and innovation in software development projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support care worker
Venus Health Care
London
06.2023 - Current
- Assisted residents with personal care tasks including washing, dressing, grooming, toileting, and mobility support.
- Supported individuals to maintain independence in daily living activities such as meal preparation, eating, continence, and personal hygiene.
- Ensured a safe, clean, and comfortable living environment.
- Provided compassionate emotional support to residents experiencing confusion, anxiety, or distress.
- Used person-centred approaches to help individuals feel safe, understood, and valued.
- Supported residents to engage in reminiscence activities and therapeutic conversations.
- Used de-escalation techniques to manage challenging behaviours associated with dementia or mental health conditions.
- Monitored changes in mood or behaviour and reported concerns promptly to senior staff.
- Implemented personalised care plans designed to promote stability and wellbeing.
- Observed and recorded residents' physical and mental health needs, following care plans accurately.
- Assisted with medication prompts or administration (where trained and authorised).
- Reported safeguarding concerns or deterioration in health to nurses and management.
- Encouraged participation in meaningful activities, social events, and cognitive stimulation exercises.
- Supported residents to maintain hobbies, routines, and social connections.
- Helped reduce isolation by building trusting, supportive relationships.
- Worked collaboratively with nurses, healthcare professionals, and families to deliver person-centred care.
- Completed accurate documentation, daily notes, and incident reports in line with care home policies.
- Followed CQC standards, safeguarding policies, confidentiality requirements, and infection control procedures.
- Assisted with mobility aids, hoists, and safe manual handling techniques.
- Supported with meal service, hydration monitoring, and nutritional needs.
- Helped new residents settle into the care home, providing reassurance and orientation.
Health Care Assistant
The Oaks Care Home
Sidcup
02.2023 - 06.2023
- Providing personal care.
- Wash and dress patients.
- Help people to move around.
- Make beds.
- Make patients feel comfortable.
Admission Officer
VISAT Engineering College
India
10.2020 - 10.2022
- Accepting and filtering student applications.
- Assessing applications according to our eligibility criteria.
- Organizing and filing recruitment documentation.
- Providing consultations with prospective students when requested.
- Communicate with applicants about their application status including acceptance/rejection.
Computer Teacher
Bappuji Public School
Ernakulam
06.2018 - 10.2020
- Delivering lectures.
- Setting and Marking Examination.
- Assessing student coursework.
- Supervising Student Project works.
Office Administrator
The Modern Trade
Ernakulam
10.2014 - 10.2017
- Manage the communication of the organization with clients via emails, telephone, and websites.
- Respond to inquiries made by clients about company products and services in a timely and friendly manner.
- Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization to improve its service delivery effectiveness.
Education
Master of Computer Applications - Computer Applications
Calicut University
01.2014
Bachelor of Science - Electronics
MG University
KOTTAYAM, INDIA 2009
Skills
- ASPnet
- C
- C
- SQL
- DBMS
- PHP
- Ms Office
- Ms Windows
Certification
- Computer Teacher Training Course, Global Academy Kaloor, Ernakulam
- The Care Certificate Training Course, Welfare Academy, UK
- The Level 3 Certificate Training Course, Welfare Academy, UK
Timeline
Support care worker
Venus Health Care
06.2023 - Current
Health Care Assistant
The Oaks Care Home
02.2023 - 06.2023
Admission Officer
VISAT Engineering College
10.2020 - 10.2022
Computer Teacher
Bappuji Public School
06.2018 - 10.2020
Office Administrator
The Modern Trade
10.2014 - 10.2017
Master of Computer Applications - Computer Applications
Calicut University
Bachelor of Science - Electronics
MG University