Neet-Kaur Madhan

Ensured smooth functioning of office operations tasks such as inputting data entry into software and spreadsheets, managed invoices, bookkeeping and record keeping of financial transactions including sales, expenses and purchases, completed administrative tasks such as filing paperwork, answering phones and scheduling appointments.

Worked as sales assistant for 2 years where I operated the till, processed payments and handled returns or exchanges, helped customers find what they need and answered all enquiries, ensured shelves are fully stocked and labelled with correct prices, managed deliveries from suppliers, checked invoices of deliveries to enter retail prices into computer system and also trained and supervised new staff to use till properly and manage daily tasks.

At Chaiiwala, prepared and served variety of hot and cold beverages including coffee, tea, lattes and frappes and food items such as wraps, street snacks. desserts, sandwiches and breakfast, took both in-person and phone orders efficiently and dealt with basic customer enquiries and minor complaints in friendly manner, worked with team to ensure fast and efficient service, checked stock and kept track of ingredients to inform manager when supplies were running low, maintained clean and organised kitchen and till area.