Neeraj Pratap Singh Rana
London
Summary
- Installing, configuring, customizing and tuning the POS system(Hardware and Software).
- Installing, configuring and customizing system on the back-end(server and workstations)and front-end (POS, PDA, and scales etc..)
- Installing, configuring, maintaining and tuning SQL server.
- Implementing and customizing restaurant applications according to the client's requirements.
- Testing and configuring VeriFone / Worldpay / Dojo / PaymentSense pin pads.
- Make sure a digital customer environment is compliance.
- Managing POS system implementation project.
- Make sure all hardware like PDA, Scales, BackOffice, Servers, Tablet, etc. are connected to EPOS system and synchronize with each other.
- Perform onsite and remote support activities to solve POS functionality issues and ensure proper operation.
- Partnering with vendors for the implementation and troubleshooting of Point of Sale Systems Makes recommendations towards the development of new implementation of new POS applications and upgrading of existing POS applications System analysis, design and development, quality assurance and integration.
- Being a scrum master to manage project development process base on customer needs.
- Monitoring and maintenance of the scales, wireless devices, labels printers, cash drawer, pin pad, back office computers, Microsoft Server, SQL Server, POS systems.
- Manage Firewall and install and configure.
- Troubleshooting any Network, application or POS component issues.
- Installing and configuring Windows Server and Hyper-V for Domain control server and Database server.
- Manage organization systems with SMS industry software.
- In the case of issues check the server or workstation LOG to trace the root of the issue and resolve them.
- Knowledgeable software engineering professional with experience building, testing and deploying scalable and modular software products. Organized and hardworking team player. Uses strong interpersonal skills to work well with internal and external stakeholders to meet project technical requirements.
- Experienced and organized with a background in product development, project coordination and client communications. Conducts thorough assessments of costs and risks ahead of new feature development. Proven success in meeting project deadlines by monitoring progress and resolving performance bottlenecks.
- A technical professional specializing in developing software solutions. Expert in multiple programming languages, frameworks and development tools. Dedicated to code quality and project efficiency.
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Software Engineer
Epos Direct Europe Ltd
Loughton, Essex
03.2017 - Current
- Provide technical support and customize software / crpt reports according to the client's requirements. Point of Sale hardware and software (Retail / Hospitality / Fashion / Beauty / Wholesale / Cash and Carry); operating systems, related security configurations, and ongoing operational procedures; peripherals including printers, scanners, Pin Pads and registers, and network equipment including switches, caller id, and wireless devices.
- Managing VX820 Verifone/ Worldpay / Dojo / PaymentSense pin pads. (Hardware and Card processor application)
- Managing relationships with 3rd party hardware and software vendors.
- Provide advanced second and third-tier support to other IT departments for all in-store POS hardware and software.
- Manages processes and procedures including; troubleshooting documentation, problem determination, and classification, equipment and software support for store technologies. Periodically review and update documentation and support processes.
- Reducing business costs by developing and implementing an automated process for deployment and maintenance production environment.
- SQL database Tuning (large scale data) (indexing, Query cost, etc.) and Data discovery.
- Collaborated with team members to create applications' system analyses based on client requirements.
- Adapted to different languages and technologies based on project requirements.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Analyzed and designed relational databases using database tools and technologies.
- Integrated various communication and software technologies to meet client needs.
- Built, tested and deployed scalable and modular software products.
- Analysed and designed relational databases using database tools and technologies.
- Created databases, data entry systems and web forms for diverse applications.
- Supported software integration and implemented maintenance enhancements to bolster product development cycles.
- Experience working with India and United Kingdom customers at onshore and offshore.
Education
Bachelor Of Computer Application - Computer Application
North East Christian University
India 07.2015 - 06.2018
Aircraft Maintenance Engineering - Avionics
Flytech Avaition Academy
India 07.2012 - 12.2014
Skills
- Software: Microsoft Office365, Microsoft Visual Studio, Visual Basic (NET), power shell scripting, Antivirus software, SQL, Microsoft SQL Server 2008,2012,2014,2019,2022, Phyton, Microsoft Azure Azure DevOps
- Hardware: Toshiba / Sam4s / Elo / PartnerTech / Elanda / NCR POS device Debal Scale, FX120, FX110, XS200 and Data logic scale/scanner, Hand Scanner, PDAs (Honeywells / Zebra), Desktop/laptop computer, Server(HP, Dell, etc), Printer, wire, and wireless network equipment, Assemble custom computer for special needs
- Operating system: Windows 95/98/97/2000/ XP professional /Win7/Win 8/Win 10/Win 11, Linux, Microsoft SQL Server 2008,2012,2014,2019,2022
- Networks: TCP/IP, DHCP, DNS, POP3, PPP, Design LAN and WAN network, Wiring entire network devices, install switches and Routers
Languages
English
Upper intermediate
Hindi
Upper intermediate
Timeline
Software Engineer
Epos Direct Europe Ltd
03.2017 - Current
Bachelor Of Computer Application - Computer Application
North East Christian University
07.2015 - 06.2018
Aircraft Maintenance Engineering - Avionics
Flytech Avaition Academy
07.2012 - 12.2014
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