Neeraj Saini
Ilford
Summary
Accomplished logistics and store supervisor with a proven track record at Laing O'Rourke, enhancing operational efficiency and fostering team accountability. Expert in logistics analysis and problem-solving, adept at optimizing workflows and resolving customer complaints to uphold satisfaction. Demonstrates exceptional leadership in managing high-volume transactions and cross-functional team collaboration.
Overview
4
4
years of professional experience
Work History
Logistics Team Member
Laing O'Rourke
2021.06 - Current
- Working Along With My Manager And Look After The Delivery And Traffic Management With Team Of 5 Member
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
- Collaborated with cross-functional teams to optimize workflows, enhancing overall operational efficiency.
- Continuously updated knowledge of industry trends, best practices, and regulatory requirements to ensure the company remained competitive within the marketplace while maintaining compliance with all applicable rules or standards.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Store Supervisor
Laing O'Rourke
2020.11 - 2021.06
- Supervised daily operations by directing customer service, inventory and sales operations.
- Conducted inventory analysis to determine optimal stock levels.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Education
Gantry Crane Oprative
CPCS
Beckton, United Kingdom07.2024
IELTS
IDP
London, United Kingdom07.2024
Fire Marshell
Laing O Rourke
Beckton, United Kingdom04.2024
First Aid
Red Cross
Barking, United Kingdom03.2024
Logistics Management, United Kingdom
CPCS
London, United Kingdom02.2023
Skills
- Transportation Planning
- Logistics Analysis
- Route Optimization
- Load Planning
- Delivery Scheduling
- Dispatching
- Problem-Solving
- Materials Handling
- Supply Chain Coordination
- Pallet Jack Operation
- Stress Management
- Customer Service
- Items Inspection
Timeline
Logistics Team Member
Laing O'Rourke
2021.06 - Current
Store Supervisor
Laing O'Rourke
2020.11 - 2021.06
Gantry Crane Oprative
CPCS
IELTS
IDP
Fire Marshell
Laing O Rourke
First Aid
Red Cross
Logistics Management, United Kingdom
CPCS
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