Neema Khoshkbary

I have worked here on occasion when needed, taking on a number of diverse jobs such as delivering clients’ orders, producing their orders, bookkeeping and general computer work on Microsoft Office.

Either working behind the bar or in Ben and Jerry’s, I was predominantly serving customers, but I also had to maintain a clean and fully stocked workplace. I gained experience in customer service, as well as working in a team with colleagues, particularly in high demand situations when the park was busy. Maintaining the workplace taught me the importance of routine and structured management of tasks.

My responsibilities included working at the till, filling the shelves and changing labels, and responding to questions from customers. I gained ample experience and knowledge of customer service and even selling customers additional items. Working on the shop floor I learned about familiarising myself with products, and the importance of labels being correct and neat. Working as a team was very crucial, and communicating with my colleagues was essential to guaranteeing efficiency while dealing with customers.

Tasked with fast paced demands and great concentration to ensure the best service for customers. Communicating with my team was essential as we had to operate in a synchronised manner. additionally, responding adequately to customers’ demands was a large part of the job.