Neema Joseph
Liverpool
Summary
Neema Joseph is a proactive individual with knowledge in the field of data analytics and testing. She holds an MBA in data analytics from the University of Bedfordshire, United Kingdom.
She has hands-on experience in business analysis, software testing, requirements gathering, Cloud data migration, release management, change management, report generation, ServiceNow and risk management. She has a key role in gathering and documenting requirements and to execute BA processes throughout the phases of the projects. She is adroit in providing effective resolution to the client queries and improving relationships with stakeholders and developers thereby ensuring a positive workflow every time. She has established a proficient business analyst team from ground up and designed the business processes involved in projects in accordance with the needs of the clients.
Overview
6
6
years of professional experience
Work History
Lead Business Analyst (remote)
Mobiz
City Of London, United Kingdom (Remote)
09.2021 - 12.2023
- Involved with multiple projects of Healthcare clients for their Azure Landing zone platform development, Data migration from On-prem to Azure, Change management, ServiceNow and Azure (IaaS), (SaaS) and (PaaS).
- Planned End to End Project management and Business systems analyst practices.
- Analyzed Functional and infrastructure risks involved in projects designs and advised to reduce the risks.
- Planned and coordinated SIT and UAT testing.
- Managed Change control Coordinator duties for release of ServiceNow project developments by using ServiceNow to submit and process change request.
- Assisted projects with AI powered solution with CLU and ChatGPT NLP engine with help of Azure Chat-Ops.
- Document creation: Business requirements documents, Project Risk Management documents, Change request and tasks creation, Test cases, Release notes, traceability matrices, Project kick-off and Project Closure documents.
- Designed Business analyst work flows and tasks for each phase of the development.
- Assisted and took part in Scrum master responsibilities.
- Assisted in Data migration and Data integration activities for various projects.
- Analyzed and took part in designing systems to migrate data from one platform to other systems.
- Hired, mentored and trained junior business analysts to perform best practices and provide quality standards.
- Monitored project status to gauge progress and meet deadlines.
- Liaised with business and IT groups to establish short-term and long-term goals.
- Facilitated strategic decision making by effectively communicating insights to stake holders, clients and end-users.
- Report generation through PowerBi and visualization through Power- Pivot.
- Designed training programs and groomed interns and Junior Business analyst.
Test Engineer
Ernst and Young
Bangalore, India
02.2018 - 01.2020
- Created comprehensive test plans, test scripts and use cases to reflect testing objectives.
- Tested sophisticated Banking application within tightly controlled QA environment for release to production.
- Reviewed, evaluated and identified requirements to plan testing phase thoroughly.
- Documented technical issues and solutions using JIRA.
- Used ARD and Selenium for automated testing and ALM to track test cases, bugs and fixes.
Education
Master of Business Administration - Data analytics
University of Bedfordshire
Bedforshire07.2023
Bachelor of Technology - Bioinformatics
Karunya University
Coimbatore, India06.2017
Skills
- Business Analysis
- JIRA
- Agile/scrum projects
- Effective communication
- Requirements analysis
- Atlassian Confluence
- Visio
- LucidCharts
- Miro
- HP ALM
- Agile Methodologies
- Microsoft Azure
- Microsoft Power Bi
- Change Management
- MS Word
- Microsoft Excel
- ServiceNow
- Technical writing
Timeline
Lead Business Analyst (remote)
Mobiz
09.2021 - 12.2023
Test Engineer
Ernst and Young
02.2018 - 01.2020
Master of Business Administration - Data analytics
University of Bedfordshire
Bachelor of Technology - Bioinformatics
Karunya University