Ned Hale

Langwathby,Cumbria

Summary

I am a highly motivated sixth form student who is looking to start a long-term career where I can grow and gain additional qualifications.

From my customer service roles, I have shown that I am a flexible and adaptive team member who can work round challenges that arise, such as covering staff shortages. Working in competitive retail environments has shown me how to work towards collective targets, which I use to focus my actions to drive improvements, for example working towards key sales goals that the company wants to achieve. Alongside my part time employment, I used to be an active member of Penrith rugby club where I have developed strong teamwork skills and understanding of my responsibilities when working towards shared goals. I am now keen to take the steps as an apprentice so I can keep learning and growing.

Overview

years of professional experience

Work history

Deli Clerk

Cranstons

Penrith, Cumbria

07.2024 - 03.2025

Took inventory of deli items and restocked shelves when necessary
Prepared, packaged, and labeled products for sale to customers
Provided friendly, courteous service to internal and external customers
Trained in hygiene and health and safety in the workplace. I am also aware of the importance of using tools and machinery which could potentially cause harm.

Kitchen Assistant

Sheperds Inn

Langwathby

08.2022 - 06.2024

Cleaned and inspected food preparation areas against safe and sanitary food-handling criteria
Removed waste and inadequate food items regularly to keep work spaces neat and clean
Washed and peeled produce and prepared ingredients and equipment to support kitchen workflow

IT Support Assistant

Outward Bound Trust

06.2023 - 08.2023

Delivered exceptional customer service, building trust and rapport quickly with clients whilst displaying my problem solving skills to identify needs and provide solutions.
Kept detailed and accurate inventory of all local hardware and software, updating promptly and addressing missing information.
Demonstrated excellent time management skills, prioritising and coordinating multiple open cases at once.
Carefully reviewed each invoice and requisition for payment.

Education

A-levels -

Queen Elizabeth Grammar School

Skills

I believe my biggest strength is learning new skills I demonstrated this ability when I transitioned from my role as a sales assistant to the deli at Cranstons I rapidly acquired the necessary new skills, which I have now passed onto new members of staff
From completing a course at Outward Bound, I have gained valuable leadership skills For example, I helped lead a team by taking charge on map directions when on an expedition

I have developed great skills in team work and communication through experiences within many environments, such as co-ordinating tasks with colleagues, providing advice to customers and overcoming challenges in adventure courses
Arranged my own work experience with Atlantic Geomatics, which shows my eagerness to learn and develop new experiences

Work Experience

During year 12, I completed work experience at a geomatics surveyor, Atlantic Geomatics. During this time, I assisted surveyors with their tasks. Some of these included monitoring resevoir levels with a staff and digital level, as well as using a S7 total station to gather topography data.

Timeline