NDIDI MICHAEL OKWELLE
Birmingham,West Midlands
Summary
Empathetic Care and support Worker with sensitive and compassionate approach to cultivating, trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for Service users. Experienced in hospital, care facility and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Healthcare Assistant
Kare Plus Limited
Telford, Telford and Wrekin
10.2024 - Current
- Assisted in all aspects of personal care, retaining comfort and dignity in a care home.
- Delivered personal care focused on individual needs, preserving patient dignity, and self-esteem in a care home setting.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Needs, Risk and Support Assessment Officer
Living Glory Social Care Limited
Birmingham, West Midlands
07.2024 - Current
- Defined and implemented organisational policies, rules and regulations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word, other software tools, and templates to create documents and clear communications.
- Monitored client progress and adapted support programmes to meet changing needs.
- Assessed clients and documented information for records and analysis.
Care/Support Worker
Living Glory Social Care Limited
Birmingham, West Midlands
06.2023 - Current
- Assisting and enabling service users to dress, undress, wash, use the toilet, and bathe while maintaining their dignity.
- Serving meals to service users at the table or in bed, and assisting with feeding if required.
- Assisting with service users' overall comfort and wellbeing through the use of equipment such as hoist, sling, commode chair, vertical lift, and slide sheet.
- Monitoring service users' conditions by taking temperature, pulse, respiration, and weight.
- Contributing to, and carrying out, record-keeping.
- Liaising with professional staff in carrying out care/support plans.
- Prioritising person-centred care to maximise independence for clients with dementia, and limited mobility.
- Ensuring that clients are correctly taking prescribed medications, and maintaining optimal health.
- Reports on service users' progress to senior staff, addressing concerns, and suggesting appropriate action.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Changed bed linens, washed clothes, and cleaned living quarters to maintain healthy personal environments.
- Maintained hygienic living environments through regular cleaning.
Volunteer Care Assistant
Shakti and Saints Luxury Care Academy
Port Harcourt
04.2022 - 05.2023
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Healthcare Assistant,
Mater-Dei Hospital
Port Harcourt
06.2020 - 03.2022
- Coordinated daily medicine schedules and administration to help clients address symptoms, and enhance quality of life.
- Checked vital signs on a daily basis, and contacted the supervisor regarding patient health concerns or behavioural changes.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes, and improved wellbeing.
Pharmacy Administrative Officer
Rochin Pharmaceuticals Limited
Port Harcourt
12.2016 - 06.2020
- Updated drug and doctor's information in the pharmacy computer system.
- Prepared invoices for patients.
- Coordinated callbacks on behalf of the pharmacists, doctors.
- Checked and reconciled bank deposits, and payments from patients.
- Checked and verified that accounting books and records are in accordance with industry practices, and corporate policies.
- Ordered and organised office inventories for replenishment.
- Offered excellent customer service to colleagues and external representatives, maintaining the company reputation.
Education
Bachelor of Science - Accounting
University of Port Harcourt
Port Harcourt/Nigeria 02.2009 - 06.2014
WASSC - Accounting
Niger Grammar School
Port Harcourt, Nigeria 09.2001 - 06.2007
Skills
- Progress documentation
- Good report writing
- Communication
- Interpersonal
- Person-centred care
- Compassionate
- Physical Strength and Stamina
- Empathetic
- Time management
- Care plan assessment
- Attention to details
- Personal care
Additional Information
Certifications/Trainings
- NVQ Level 3 Diploma - Insight Care Training Limited (In View)
- MAPA Certificate - Crisis Prevention Institute (CPI)
- Blue Badge Card - Crisis Prevention Institute (CPI)
- Mental Capacity Act Awareness - Sound Health Ltd (CSTF)
- Catheter Care - Sound Health Ltd (CSTF)
- COPD - Sound Health Ltd (CSTF)
- PEG Feeding - Sound Health Ltd (CSTF)
- Suctioning - Sound Health Ltd (CSTF)
- Care Certificates (15 Standards) - Caredemy
- Care certificates (15 Standards) – The Training Shop
- Basic First Aid and CPR – Novelle Training Centre
- UK Health, Safety and Environmental Management (HSE 1,2,3) - British International Safety Organization(BISO)
- Fire Warden - Charkin Maritime and Offshore Safety Limited
- Fire Safety - Department of Petroleum Resources(DPR)
- Risk Assessment - Department of Petroleum Resources(DPR)
- Human Resources Management - Horebson Resources LTD
Timeline
Healthcare Assistant
Kare Plus Limited
10.2024 - Current
Needs, Risk and Support Assessment Officer
Living Glory Social Care Limited
07.2024 - Current
Care/Support Worker
Living Glory Social Care Limited
06.2023 - Current
Volunteer Care Assistant
Shakti and Saints Luxury Care Academy
04.2022 - 05.2023
Healthcare Assistant,
Mater-Dei Hospital
06.2020 - 03.2022
Pharmacy Administrative Officer
Rochin Pharmaceuticals Limited
12.2016 - 06.2020
Bachelor of Science - Accounting
University of Port Harcourt
02.2009 - 06.2014
WASSC - Accounting
Niger Grammar School
09.2001 - 06.2007
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