NDAWULA BENJAMIN
KAMPALA,NAKAWA
Summary
Development studies graduate from Kyambogo University with expertise in community development project management, social research, and stakeholder engagement. Proficient in conducting field assessments, data collection, and analysis to address social and economic challenges. Strong communication, teamwork, and problem-solving skills enable effective collaboration with government institutions, NGOs, and community groups. Committed to advancing sustainable development initiatives and enhancing community livelihoods.
Overview
10
10
years of post-secondary education
5
5
years of professional experience
Work history
VOLUNTEER COMMUNITY DEVELOPMENT OFFICER
GOVERMENT OF UGANDA
LUGAZI, BUIKWE
2025.01 - 2026.06
- Planning, budgeting and reporting on community development programmes and projects.
- Mobilizing communities to participate in government development programmes and local initiatives.
- Sensitizing communities on social development issues, gender equality, human rights and child protection.
- Supporting the formation, registration and strengthening of community groups, CBOs and self-help groups.
- Training communities in income-generating activities, livelihood improvement and entrepreneurship skills.
- Providing technical support and guidance to community-based organizations and local stakeholders.
- Monitoring and evaluating community development projects and preparing progress reports.
- Coordinating with NGOs, civil society organizations, local leaders and government agencies on community programmes.
- Promoting participation of vulnerable groups including women, youth, older persons and persons with disabilities.
CREDIT COLLECTION OFFICER
PLATINUM CREDIT UGANDA
KAMPALA
2023.02 - 2024.12
- Marketing and promoting Platinum Credit loan products and services to potential clients.
- Identifying, recruiting and onboarding new customers who qualify for loans.
- Receiving and reviewing loan applications from clients.
- Conducting client appraisals and assessing creditworthiness.
- Verifying customer documents, income sources and loan requirements.
- Analysing customer financial information, credit risk and repayment ability.
- Recommending suitable loan products based on customer needs.
- Processing loan applications and ensuring timely loan approvals and disbursements.
- Maintaining accurate customer loan files and records.
- Explaining loan terms, repayment schedules and company policies to clients.
- Building and maintaining strong relationships with customers.
- Monitoring loan portfolios to ensure quality and reduce defaults.
- Following up with clients on loan repayments and overdue accounts.
- Conducting field visits to clients for verification and monitoring purposes.
- Managing delinquent accounts and supporting debt recovery processes.
- Negotiating repayment arrangements with customers facing payment challenges.
- Preparing daily, weekly and monthly loan performance reports.
- Ensuring compliance with lending policies, procedures and regulatory requirements.
- Handling customer inquiries, complaints and providing timely solutions.
SALES EXECUTIVE
POWEROL ENGINEERING SOLUTIONS
KAMPALA
2021.04 - 2022.10
- Identify and develop new business opportunities for engineering solutions, electrical works and power backup systems.
- Market and promote company products and services to corporate clients, institutions and individuals.
- Generate sales leads through field visits, networking, referrals and customer engagements.
- Build and maintain strong relationships with existing and potential clients.
- Conduct customer needs assessments and recommend suitable power solutions.
- Prepare and present quotations, proposals and sales presentations to clients.
- Follow up on sales inquiries, negotiations and customer requests.
- Achieve monthly and annual sales targets set by the company.
- Promote generator sales, electrical installations, maintenance contracts and related engineering services.
- Identify opportunities with organizations such as banks, hospitals, schools, factories and government institutions requiring power solutions.
Education
BACHELOR OF DEVELOPMENT STUDIES -
KYAMBOGO UNIVERSITY
UGANDA 2019.08 - 2024.06
UACE -
ST JOSEPH'S HIGH SCHOOL NAMAGUNGA
MUKONO 2017.02 - 2018.12
UCE -
ST JOSEPH'S HIGH SCHOOL NAMAGUNGA
MUKONO 2013.02 - 2016.11
Skills
Sales and Business Development
Customer Relationship Management (CRM)
Lead Generation and Prospecting
Market Research and Analysis
Client Acquisition and Retention
Negotiation and Persuasion Skills
Sales Target Achievement
Proposal and Quotation Preparation
Customer Needs Assessment
Product Marketing and Promotion
Technical Product Presentation
Field Sales and Client Visits
Contract Negotiation
After-Sales Support
Report Writing and Documentation
Communication and Interpersonal Skills
Problem Solving and Decision Making
Teamwork and Collaboration
Time Management and Organization
Computer Skills (Microsoft Office, CRM Systems, Email Communication)
Knowledge of Electrical Systems and Power Solutions
Ability to Build Professional Networks
Customer Service Excellence
Affiliations
- Football
- Reading
- Research
Languages
English
Advanced
LUGANDA
Advanced
LUSOGA
Upper intermediate
References
References available upon request.
References
KALYANGO PHILIP
SUPERVISOR LUGAZI CENTRAL DIVISION
0790200354
KATENDE ASHIRAF AHMED
SUPERVISOR PLATINUM CREDIT
0707675112
KIVUMBI ISAAC
MANAGER POWEROL ENGINEERING SOLUTION
0746293233
Timeline
VOLUNTEER COMMUNITY DEVELOPMENT OFFICER
GOVERMENT OF UGANDA
2025.01 - 2026.06
CREDIT COLLECTION OFFICER
PLATINUM CREDIT UGANDA
2023.02 - 2024.12
SALES EXECUTIVE
POWEROL ENGINEERING SOLUTIONS
2021.04 - 2022.10
BACHELOR OF DEVELOPMENT STUDIES -
KYAMBOGO UNIVERSITY
2019.08 - 2024.06
UACE -
ST JOSEPH'S HIGH SCHOOL NAMAGUNGA
2017.02 - 2018.12
UCE -
ST JOSEPH'S HIGH SCHOOL NAMAGUNGA
2013.02 - 2016.11