Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Nazreen Akhtar

Luton,Bedforshire

Summary

Dedicated professional with extensive experience in customer service and sales proficiency. Demonstrates exceptional cash handling, tailored customer service, and effective communication skills. Proficient in prioritising and time management, with excellent IT skills to support operational efficiency. Committed to delivering outstanding customer experiences and seeking opportunities to further enhance service delivery.


Responsible and dedicated customer service team member with proven multitasking and organisational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

1
1
year of professional experience

Work History

Casual Customer Service Assistant

The Culture Trust Luton
Luton, Bedforshire
12.2024 - Current
  • Upheld company policies and procedures consistently for maintained standards of operation.
  • Offered helpful advice on product selection, leading to increased sales.
  • Collaborated well within a team setting, fostering a positive working atmosphere .
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
  • Communicated effectively with colleagues to ensure seamless service delivery.
  • Prioritised tasks during busy periods for maximised productivity .
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.

Volunteering

The Culture Trust Luton
Luton, Bedforshire
07.2024 - 11.2024
  • Encouraged community participation through promotion of volunteering opportunities.
  • Cultivated strong relationships with external stakeholders to secure more volunteering opportunities.
  • Enhanced communication abilities whilst volunteering at a charity shop.
  • Identified process improvement opportunities to streamline volunteering services.
  • Achieved excellent customer satisfaction by providing exceptional catering service.
  • Loaded and unloaded tableware and catering supplies before and after catering vehicles.

Education

Law LLB

University of Westminster
London
09.2024 -

A-Levels - Religious Studies

Luton Sixth Form College
Luton
09.2022 - 06.2024

A-Levels - Applied Law

Luton Sixth Form College
Luton
09.2022 - 06.2024

A-Levels - Business

Luton Sixth Form College
Luton
09.2022 - 06.2024

Skills

  • Cash handling
  • Customer service skills
  • Tailored customer service
  • Customer service and sales proficiency
  • Excellent IT skills
  • Effective communication
  • Excellent communication techniques
  • Effective communication skills
  • Prioritising and time management
  • Effective time management

Affiliations

  • Reading
  • Gym
  • walking

Accomplishments

  • I was part of the school council for a year and even got the opportunity to go to the house of parliaments. With this opportunity I gained confidence and I was able to communicate in front of a crowd of people and also understood how parliament works which also links to the subject that I am studying at Law.
  • I was a house captain for a year and part of the digital leader club for a short term, with this I gained knowledge on how to create programs and even learned to make a short animation.
  • I was also able to take the opportunity of going to Vauxhall for young women and took part in some group activities and also understood how the company works and what makes them different from other companies. This was a great experience for me as it showed me how strong and independent women can be and how they manage to always push themselves and aim for even greater things.

References

References available upon request.

Timeline

Casual Customer Service Assistant

The Culture Trust Luton
12.2024 - Current

Law LLB

University of Westminster
09.2024 -

Volunteering

The Culture Trust Luton
07.2024 - 11.2024

A-Levels - Religious Studies

Luton Sixth Form College
09.2022 - 06.2024

A-Levels - Applied Law

Luton Sixth Form College
09.2022 - 06.2024

A-Levels - Business

Luton Sixth Form College
09.2022 - 06.2024
Nazreen Akhtar