Dedicated professional with extensive experience in customer service excellence, adept at managing inquiries, resolving complaints, and maintaining high service standards. Demonstrates strong sales and merchandising skills, proficient in product presentation and promotional setups. Skilled in cash handling with a proven track record of processing payments accurately and maintaining register integrity. Effective communicator and supportive team player, experienced in training new staff and collaborating seamlessly within dynamic environments. Proficient in Microsoft Office, multitasking, and digital literacy. Fluent in English, Bengali, and Italian.