Nazmin Begum
Birmingham
Summary
A qualified and confident graduate with a comprehensive scope of knowledge obtained from my experience to date, with the aspiration and passion to delve deeper into the success of business diligences. A resilient and problem-solving individual, I am now aspiring to explore into this sector through the opportunity of further employment, to expand my skills and attributes through more hands-on experience.
Overview
7
7
years of professional experience
Work History
Supply Chain Sales Specialist
Specialist Computer Centres (SCC)
04.2023 - Current
- Proactively engaged and collaborated with both account managers and suppliers to source new, EOL and refurbished products that adhere to company T&Cs, whilst ensuring maximum business opportunities
- Managed lead follow-ups, quotations and proposals efficiently
- Cultivated and strengthened relationships with existing and new vendors which expanded Outlet's product portfolio with high-quality products
- Fostered reciprocal relationships enabling suppliers to agree on our contractual terms to purchase from SCC
- Identified new supplier products and communicated offerings to Account Managers to drive sales opportunities
- Help drive continuous business and personal improvement ensuring own product knowledge is always up to date with attention to detail
- Consistently achieved financial targets for Outlet and provided regular, accurate forecasts of pipeline business to the Team Leader
Specification Sales Contract Coordinator
Bristan Group
05.2021 - 02.2023
- Collaboratively working with Account Managers, RSM and ASMs to provide contract support and documentation for current and future projects, whilst producing and managing new sales leads via Salesforce.
- Creating contemporary crucial project proposals for national and regional housebuilders entailing confidential pricing and product specification, corroborating higher sales growth and intensifying customer loyalty.
- Managing unforeseen urgent requirements with various other challenging priorities within hours of the available 48-hour SLA period, whilst assisting with renewals and price increases without compromising 60+ daily operational requests.
Customer Service Adviser
Connect Distribution Services Ltd
08.2019 - 05.2021
- Consistently surpassed sales targets through dedicated customer service
- Managed high-volume inbound calls, addressing customer concerns and promoting additional services
- Engaged in learning opportunities to support career growth
Sales Operations - Internship
Worcester Bosch
06.2018 - 07.2019
- Built effective partnerships with vendors and team members for detailed volumetric data fulfilment
- Managed and diarised urgent tasks efficiently, leading to excellent client reviews
- Gained valuable insight into customer relationships with proficient use of SAP CRM
- Managed claim-backs and contract processing with finance department, increasing efficiency in payments
Education
Aston University
01-2020
Holte School Sixth Form
01-2016
Holte Secondary School
01-2014
Skills
- Excellent time management
- Contract drafting
- Resilience under pressure
- Product knowledge retention
- Teamwork and collaboration
- Meticulous attention to detail
REFERENCES
- Geraldine Meakin, SCC, James House, Tyseley, Birmingham B11 2LE Geraldine.meakin@scc.com, Supply Chain Team Leader
- Ann Bagley, Bristan Group, Birch Coppice Business Park, B78 12G abagley@bristan.com, Specification Support Manager
- Connect Distribution Services, Connect House, Birmingham, B10 0HJ HR@cdsl.co.uk, Human Resources Manager
- Sally Burns, Worcester Bosch, Cotswold Way, Worcester, WR4 9SW Sally.burns@uk.bosch.com, Merchant Channel Manager
HOBBIES AND INTERESTS
- Passionate about travelling and crave the excitement in discovering new cultures and ways of living
- A huge health and fitness fanatic, particularly to maintain physical well-being and discipline
Timeline
Supply Chain Sales Specialist
Specialist Computer Centres (SCC)
04.2023 - Current
Specification Sales Contract Coordinator
Bristan Group
05.2021 - 02.2023
Customer Service Adviser
Connect Distribution Services Ltd
08.2019 - 05.2021
Sales Operations - Internship
Worcester Bosch
06.2018 - 07.2019
Aston University
Holte School Sixth Form
Holte Secondary School
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