Nazia Zia
Summary
Resourceful English as Second Language Teacher with Pass A CELTA and commitment to delivering exceptional learning experiences. Challenged students with rigorous coursework and engaged them with exposure to cultural vignettes. Superb communication skills and dedication to students, leading to positive results. Patient and dedicated ESOL tutor skilled at developing and promoting interactive learning within group environment. Two years voluntary experience working with children and adults from a wide array of cultural backgrounds to teach language skills. Positive educator patient with students, consistently dedicating extra time for one-on-one instruction to teach difficult lessons.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work history
ESOL teaching assistant
Haringey Learns
London
09.2021 - 07.2023
- Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
- Established effective classroom routines by providing high-quality practical support to teaching staff.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
- Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
- Provided safe, stimulating classroom environments to maximise student engagement and attainment.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Tutored students individually and in small groups to reinforce learning concepts from core subjects.
- Helped teachers with lesson plan development, class preparation and student mentoring.
School Treasurer
Osidge School Association
London
09.2020 - 07.2022
- Trained new personnel in key departmental functions and protocol.
- Prepared sales contracts and oversaw signing of both parties.
- Determined problem areas and resolved issues related to profitability and KPI achievement.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Controlled worker's compensation claims by eliminating unnecessary filings and streamlining processes.
Assistant Retail Shop Manager
Catimini
London
09.2009 - 07.2018
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
- Analysed sales figures, identifying areas to improve and implementing remedial action.
- Completed opening and closing procedures each day.
- Ran promotions and events in line with company standards.
- Led briefings to improve store-wide communication.
- Employed exceptional visual merchandising skills to create eye-catching, inviting storefronts and interiors.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Performed various store operations including opening and closing procedures, product display management and budget control.
- Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
- Developed team's product knowledge, resulting in increased store sales.
Retail Sales Assistant
Clark's
London
05.2007 - 08.2009
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
Education
GCSEs -
Parliament Hill School
London 09.2003 - 07.2005
A-Levels -
La Swap 6th Form
London 09.2005 - 07.2007
Certificate of Higher Education - Teaching English for Language and Literacy
College of North East London
London 01.2021 - 07.2021
NVQ Level 5 - CELTA
College of North East London
London 11.2022 - 07.2023
Skills
- Classroom management
- Student engagement
- Tutoring
- Proficient in creating and maintaining schedules
- Conversational Language Acquisition Techniques
- Extensive English grammar knowledge
Languages
farsi
Native
English
Fluent
Timeline
NVQ Level 5 - CELTA
College of North East London
11.2022 - 07.2023
ESOL teaching assistant
Haringey Learns
09.2021 - 07.2023
Certificate of Higher Education - Teaching English for Language and Literacy
College of North East London
01.2021 - 07.2021
School Treasurer
Osidge School Association
09.2020 - 07.2022
Assistant Retail Shop Manager
Catimini
09.2009 - 07.2018
Retail Sales Assistant
Clark's
05.2007 - 08.2009
A-Levels -
La Swap 6th Form
09.2005 - 07.2007
GCSEs -
Parliament Hill School
09.2003 - 07.2005
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