Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
References
Availability
Timeline
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Nazar Leshyk

Aberdeen,United Kingdom

Summary

Motivated and adaptable retail professional with two years of hands-on customer service experience in fast-paced, high-volume environments. Known for staying calm under pressure, delivering excellent service, and supporting team success through flexibility and hard work. Eager to join the Pret team, where I can contribute both front-of-house and in the kitchen, consistently following Pret's standards to serve delicious food, great coffee, and create a warm, welcoming atmosphere. I'm passionate about people, committed to high standards in cleanliness and safety, and ready to grow by learning every part of shop life — from the 6 Points of Service to production and teamwork that keeps everything running smoothly

Overview

2
2
years of professional experience

Work history

Retail Assistant

Footasylum Ltd
Aberdeen
09.2024 - 01.2025
  • Delivered high-quality customer service in a busy retail environment, contributing to increased sales and strong store performance.
  • Handled up to 4 customer requests simultaneously, managing queues, enquiries, and transactions efficiently during peak trading hours.
  • Quickly learned new product lines and adapted to changing promotions, helping customers make informed purchasing decisions
  • Supported daily operations including cleaning and preparing the store for the next day, maintaining high standards throughout.
  • Collaborated with team members on stock management, displays, and creating a welcoming environment.
  • Provided personalised customer advice based on individual needs, continuously taking initiative to exceed customer expectations.

Volunteer

British Red Cross
Aberdeen
12.2022 - 05.2024
  • Took shared responsibility within a small team to deliver a meaningful and inclusive retail experience aligned with the organisation's values.
  • Assisted with daily operations including stock rotation, customer support, and health & safety routines.
  • Maintained reliability and flexibility by covering shifts when needed and ensuring consistent service delivery.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Education

Secondary Education -

Albyn School
09/2022 - 06/2025

Primary & Secondary Education -

Lyceum 5
09/2013 - 05/2022

Skills

  • Customer Service Excellence
  • Team Collaboration
  • Fast Learner & Adaptable
  • Time Management
  • Health & Safety Awareness
  • Food hygiene awareness
  • Understanding dietary restrictions
  • Outstanding Communication Skills
  • Money handling proficiency
  • Multitasking Under Pressure
  • Till management
  • Coffee brewing techniques

Accomplishments

Duke of Edinburgh Bronze & Silver Demonstrated effective planning under pressure, teamwork in challenging environments, and commitment to completing long-term goals

Young Enterprise Programme - Business Development Collaborated in a student-led startup team, developing teamwork skills and commercial awareness while contributing to a profitable outcome

Barclays LifeSkills - Financial Fundamentals Developed structured problem-solving skills and commercial awareness relevant to daily business operations

Policy & Regulatory Exposure - Brodies LLP Law Experience Gained experience in analysing customer needs and resolving issues through clear, structured communication

Languages

Ukrainian
Native
English
Fluent
Russian
Fluent
German
Advanced
Polish
Advanced

References

References available upon request.

Availability

Fully flexible availability, including evenings, weekends, and public holidays. Reliable and punctual, with a strong commitment to scheduled shifts. Eager to obtain any additional training required.

Timeline

Retail Assistant

Footasylum Ltd
09.2024 - 01.2025

Volunteer

British Red Cross
12.2022 - 05.2024

Secondary Education -

Albyn School
09/2022 - 06/2025

Primary & Secondary Education -

Lyceum 5
09/2013 - 05/2022
Nazar Leshyk