Motivated and adaptable retail professional with two years of hands-on customer service experience in fast-paced, high-volume environments. Known for staying calm under pressure, delivering excellent service, and supporting team success through flexibility and hard work. Eager to join the Pret team, where I can contribute both front-of-house and in the kitchen, consistently following Pret's standards to serve delicious food, great coffee, and create a warm, welcoming atmosphere. I'm passionate about people, committed to high standards in cleanliness and safety, and ready to grow by learning every part of shop life — from the 6 Points of Service to production and teamwork that keeps everything running smoothly
Duke of Edinburgh Bronze & Silver Demonstrated effective planning under pressure, teamwork in challenging environments, and commitment to completing long-term goals
Young Enterprise Programme - Business Development Collaborated in a student-led startup team, developing teamwork skills and commercial awareness while contributing to a profitable outcome
Barclays LifeSkills - Financial Fundamentals Developed structured problem-solving skills and commercial awareness relevant to daily business operations
Policy & Regulatory Exposure - Brodies LLP Law Experience Gained experience in analysing customer needs and resolving issues through clear, structured communication
Fully flexible availability, including evenings, weekends, and public holidays. Reliable and punctual, with a strong commitment to scheduled shifts. Eager to obtain any additional training required.