Summary
Overview
Work History
Education
Skills
Timeline
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Naym Ahmed

London

Summary

Results-driven and customer-focused professional with hands-on experience in vehicle rental operations, fleet management and administration, gained through running my own rental business and working in fast-paced operational environments. As the owner and operator of Alpine Fleets, I manage my own vehicle rental business through a professional website and as an active Turo Host. I oversee customer bookings, vehicle handovers, inspections, documentation and day-to-day fleet operations while ensuring a seamless rental experience, resulting in consistently positive 5-star reviews. Currently working full-time at Ocado, I combine customer-facing delivery responsibilities with hands-on fleet operations experience, including vehicle inspections, refuelling, loading delivery vans and safely moving vehicles around the depot. I am eager to bring my professionalism, attention to detail and proactive approach to Fleeto's growing team.

Overview

4
4
years of professional experience

Work History

Delivery driver & Vehicle operations

Ocado
10.2025 - Current
  • Delivered exceptional customer service, achieving accurate and timely deliveries to enhance customer satisfaction.
  • Conducted daily vehicle safety and condition checks before and after each shift, promptly reporting defects to maintain service quality
  • Inspected returned vehicles to ensure compliance with operational and safety standards, preparing them efficiently for next routes.

Fleet Manager

Alpine Fleets
05.2025 - Current
  • Founded and managed vehicle rental business, overseeing fleet operations to ensure optimal service delivery.
  • Conducted vehicle handovers and collections, ensuring customers comprehended vehicle features and rental requirements to enhance customer satisfaction.
  • Carry out detailed pre- and post-rental vehicle inspections, accurately documenting vehicle condition and reporting any damage.
  • Managed customer documentation, rental agreements, and booking records, ensuring compliance with company procedures to maintain smooth day-to-day operations.

Customer Service Assistant

John Lewis & Partners
10.2022 - 09.2025
  • Delivered smooth, professional service at till points, managing sales workflow from initial interaction to final sale.
  • Specialised in high-value tech products ranging from £100 to £5000, providing expert advice and tailored recommendations to enhance customer experience.
  • Led service team on shop floor, ensuring effective task fulfilment and achievement of daily sales targets.

Education

GCSE

Langdon Park School
London

Diploma of Higher Education - Business BTEC Level 3

Oaklands Sxith form
London

Skills

  • Fleet management
  • Vehicle inspection
  • Vehicle maintenance
  • Risk assessment
  • Customer service
  • Communication
  • Problem solving
  • Attention to detail
  • Multitasking
  • Time management
  • Customer relationship management
  • Driving licence

Timeline

Delivery driver & Vehicle operations

Ocado
10.2025 - Current

Fleet Manager

Alpine Fleets
05.2025 - Current

Customer Service Assistant

John Lewis & Partners
10.2022 - 09.2025

GCSE

Langdon Park School

Diploma of Higher Education - Business BTEC Level 3

Oaklands Sxith form
Naym Ahmed