NAYIGA ZAHARA
DUBAI,United Arab Emirates
Summary
Detail, oriented Barista excels in fast paced coffee shop. Skilled at making speciality coffee and tea drinks creating attractive product displays and contributing to a safe and welcoming cafe environment. Extensive knowledge of coffee brewing and customer service.
Customer oriented Barista and waitress with expertise in coffee drinks with good latte and offering great service looking to fill a similar position in a good and reputable company.
Overview
5
5
years of professional experience
Work history
Barista
Yoku Moku Cafe
UAE
2022.01 - 2025.01
- Answered questions about menu item ingredients, cooking methods, and costs to assist customers make decisions.
- Warmly greeted and served customers, promptly processing payments to reduce wait times.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast paced cafe environment.
- Trained new and junior staff members on coffee making techniques, including grinding, steaming and latte art.
- Produced high-volume orders quickly and accurately, meeting customer demand.
- Communicated clearly with barista team, management and other front of the house to minimize mistakes.
Waitress/ Barista
Wagamama Restaurant
Dubai
2020.01 - 2022.01
- Warmly greeted guests upon arrival to create a welcoming atmosphere.
- Informed kitchen staff up on special order requirements.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Checked with customers during meals to check orders were served correctly and met customer expectations.
- Received complaints and remedial action to help improve customer experience.
Education
Certificate of higher Education - Food and Beverages
Makerere school of catering
Skills
- Excellent written and spoken communication
- Strong customer service
- Accuracy and attention to details
- Problem solving skills
- Hard working and flexible
- Ability to listen to customer's needs
- Working through minimal supervision
Custom
Customer-oriented Barista and waitress with expertise in coffee drinks with good latte and offering great service looking to fill a similar position in a good and reputable company.
Timeline
Barista
Yoku Moku Cafe
2022.01 - 2025.01
Waitress/ Barista
Wagamama Restaurant
2020.01 - 2022.01
Certificate of higher Education - Food and Beverages
Makerere school of catering