Nayab Salman

• Maintained order by monitoring CCTV screens and reporting suspicious activities.
• Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
• Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
• Assisted HR during termination processes, ensuring employee departures were conducted peacefully.

• Provided coverage during peak times to manage customer flow effectively.
• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.

• Handled event logistics smoothly, ensuring successful company events.
• Liaised with clients to maintain relationships and foster repeat business.
• Maintained digital database, enhancing ease of access to information.

• Built strong client relationships by understanding their needs and offering the right solutions.
• Identified new business opportunities through market research and outreach.
• Worked closely with tech and design teams to deliver on client expectations.
• Created clear proposals and communicated timelines and pricing.
• Managed leads via LinkedIn, Upwork, and direct outreach.
• Contributed to growth strategies and helped expand our global client base.