NAWARAJ KAFLE
Hounslow
Summary
Dynamic and results-driven professional with a Master of Business Administration from the University of West London. Experienced in inventory management, financial crime compliance, and customer service. Adept at optimizing processes, improving operational efficiency, and delivering exceptional results. Proven ability to build strong relationships with stakeholders, analyze data effectively, and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Goods Receiver
Park Chinois Ltd
11.2023 - Current
- Oversaw purchase orders, ensuring timely and accurate processing from requisition to receipt
- Managed goods receiving, verifying quality and documentation against purchase orders
- Implemented systematic inventory reconciliation on system (FNB and Marketman) processes to streamline operations
- Conducted stock audits and maintained accurate inventory records
- Collaborated with suppliers to resolve discrepancies and improve supply chain effectiveness
- Analyzed gross profit margins to support data-driven decision-making
- Verify deliveries against purchase orders or packing lists to confirm accurate quantities and specifications
- Record and log received goods into inventory systems, maintaining accurate and up-to-date records
- Accept and sign for deliveries, ensuring goods are received in good condition and as per specifications
- Report damaged or missing items to suppliers and coordinate for replacements or refunds
- Credit note reconciliations
- Collaborate with internal departments to ensure timely and accurate delivery of goods to correct locations
Front of House Team Member
Wagamama Ltd
09.2022 - 10.2023
- Delivered outstanding customer service, addressing inquiries and ensuring positive dining experiences
- Assisted customers with menu recommendations and efficiently processed orders
- Maintained cleanliness and organization in the dining area
- Supported team training and collaborated with kitchen staff
Country Client Due Diligence Analyst
Standard Chartered Bank Nepal Ltd
06.2019 - 09.2021
- Conducted client due diligence reviews, ensuring compliance with AML regulations
- Performed KYC documentation reviews and implemented enhanced due diligence processes
- Collaborated with cross-functional teams to address financial crime risks
- Assisted relationship managers by analyzing and validating client information
Customer Service Assistant
Rastriya Banijya Bank Nepal Ltd
06.2018 - 08.2018
- Supported customer onboarding processes
- Managed KYC documentation updates and provided information about bank products
- Addressed customer queries and coordinated administrative tasks
Education
Master of Business Administration - Management
University of West London
London09.2023
Bachelor of Business Administration - Finance
Tribhuvan University
Kathmandu09.2019
Skills
- Inventory Management
- Operational Excellence
- Customer Service
- Technical Skills
- Leadership
- Analytical Thinking
Certification
- Leadership and Team Development – IBMI
- Anti-Money Laundering Training – Simpliv LLC
- Advanced Client Due Diligence – Standard Chartered Bank
- UK National Aviation Security Training Program
Languages
English
Nepali
Awards
- Going for Extra Mile Award – Recognized for outstanding performance at Standard Chartered Bank Nepal Ltd.
- Contributed to process enhancements that improved workflows and compliance standards.
- Recognized for delivering high-quality training and mentorship to team members.
Timeline
Goods Receiver
Park Chinois Ltd
11.2023 - Current
Front of House Team Member
Wagamama Ltd
09.2022 - 10.2023
Country Client Due Diligence Analyst
Standard Chartered Bank Nepal Ltd
06.2019 - 09.2021
Customer Service Assistant
Rastriya Banijya Bank Nepal Ltd
06.2018 - 08.2018
Master of Business Administration - Management
University of West London
Bachelor of Business Administration - Finance
Tribhuvan University
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