Navya Rao
Content Strategy, Social Media, Community Management & Operations
Oldham
Summary
Service-oriented Associate Manager with commitment to excellence and more than 9 years of experience. Proactive with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Methodical and well-organized in optimizing coverage to meet operational demands and targets. Well versed in content ops and alliances and social media strategy
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Communities Manager and Creator Partnerships
U Digital
10.2022 - 7 2023
- Actively managed creators in different cohorts on a daily level
- Identified issues, analyzed information and provided solutions to problems for creators
- Monitored creator pods and developed and implemented performance improvement strategies and plans to promote continuous improvement and engagement
- Onboarded new creators by digging into networks and added them into creator communities within
- Managed and looked into creator and agency contracts on a monthly basis
Associate Manager
Moj
06.2019 - 09.2022
- Developed loyal and highly satisfied creator base through proactive management of team and content strategies.
- Team lead for Dance, Music, Photography, Magic, Family & Friends, Attitude and Motivation genres and creators for north region.
- Management experience of handling 20 members together and people across cohorts
- Remedied issues and conflicts with creators on a day-to-day basis, handled brand and marketing alliances executions within the pod
- Content moderation, investigation on pirated or repetitive content, analyzing and resolving based on engagement.
- Hands on experience in being in loop with current trends and entertainment news across internet platforms
- Review and report the growth and engaged content analytics on a weekly basis.
- Ran OKRs on weekly basis for self and for the team members under me and ensured to meet the targets based on anlaytics.
- Managed alliances with brands and outsourcing clients and ensure smooth operations and effective results.
Senior Associate- Social Media Management
Everymedia Technologies Pvt Ltd
07.2017 - 05.2019
- Served as social media manager for celebrities, politicians, brands and handled twitter, facebook, instagram for the clients and worked on content strategies on a weekly basis
- Copywriting for client content for social media on a daily level
- Monitoring political copyrighted content, reporting and resolving and creating counter resolutions with a team of 50 plus members during the elections
- Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
- Hands on involvement in current trends and news across media platforms.
- Discovering, investigating, analyzing and resolving pirated content of the clients, taking them down effectively on various platforms.
- Damage control of negative publicity, copyrighted content by creating content strategies to turn around towards positive impact.
- Weekly strategizing content for all platforms based on the clients schedules and requirements.
Manager and Lead Executive
Aditya Music
12.2016 - 07.2017
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Content moderation for pirated links on various platforms of the channels and investigating them
- Ensuring copyrighted content to be taken down with immediated effect by working alongside a team of 5 in resolving the issue technically
- Monitoring content on a daily basis and withing an hour of the first copyright uploads and ensuring to track pirated links accordingly.
- Handled content and social promotions, live sessions with movies, celebrities, production houses
- Handled otts, musical licenses to clients
- Organized, executed, strategized youtube channels
- Management experience of team of 5 and more
Team Lead
Vasyaa Arts and Overseas
04.2016 - 12.2016
- Built arts as a department from scratch for the company
- Reported on updates to project specifications and progress.
- Content creation and execution, client management
Video Editor
Sillymonks
12.2013 - 04.2016
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Evaluated and selected scenes for pacing, entertainment value and continuity, trim shots and edit content.
Education
High School Diploma -
St. Miras College
India 06.2009 - 07.2011
Diploma - Film Making
Reliance Aims
India, United Kingdom 10.2011 - 10.2013
Skills
Content Strategies
One on One Client Management
Alliances Management
Team Leader
Copywriting
Data Analytics on Excel
Keen eye for Graphic Design and Video Editing content
Timeline
Communities Manager and Creator Partnerships
U Digital
10.2022 - 7 2023
Associate Manager
Moj
06.2019 - 09.2022
Senior Associate- Social Media Management
Everymedia Technologies Pvt Ltd
07.2017 - 05.2019
Manager and Lead Executive
Aditya Music
12.2016 - 07.2017
Team Lead
Vasyaa Arts and Overseas
04.2016 - 12.2016
Video Editor
Sillymonks
12.2013 - 04.2016
Diploma - Film Making
Reliance Aims
10.2011 - 10.2013
High School Diploma -
St. Miras College
06.2009 - 07.2011
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