Summary
Overview
Work history
Education
Skills
Certification
Languages
Affiliations
References
Interests
Volunteer & Community Experience
Client Testimonials
Timeline
Generic
Navy Ndhlovu

Navy Ndhlovu

Laudium,South Africa

Summary

Experienced caregiver with over 10 years in elderly and disability support, specializing in dementia care and personal assistance. Proven ability to create safe environments while promoting client independence and dignity. Recognized for effective communication and emotional support, ensuring clients feel valued. Committed to delivering high-quality care with integrity and empathy.

Overview

19
19
years of professional experience
1
1
Certification

Work history

Support care worker

Private Home Caregiver
Pretoria, south africa
2024.05 - 2026.02
  • Administered medication and monitored health conditions to ensure wellness.
  • Developed personalised care plans in consultation with health professionals.
  • Provided personal care and hygiene support, enhancing daily living for clients.
  • Assisted clients with mobility and home safety to prevent accidents.
  • Prepared meals according to individual dietary requirements, assuring proper nutrition.
  • Facilitated social outings, promoting community integration and mental wellbeing.
  • Maintained a clean and safe environment for patient comfort.
  • Managed challenging behaviours calmly, demonstrating excellent crisis management skills.

Caregiver Assistant

The Garden Social Services
pretoria , midrand
2023.04 - 2024.05
  • Supported daily routines for elderly and disabled patients, ensuring dignity and respect.
  • Engaged in dementia care practices to enhance mental well-being.
  • Liaised with healthcare providers to maintain cohesive care plans.
  • Accompanied patients to medical appointments to ensure continuity of care.
  • Coordinated caregiving schedules with family members for operational efficiency.
  • Participated in therapeutic activities to promote social engagement and cognitive health.
  • Monitored vital signs regularly for early detection of health issues.
  • Administered medications and treatments according to clinical best practices.

Supervisor leader

Pick and Pay, Blu Valley Mall
pretoria , south africa
2016.01 - 2023.03
  • Managed front-of-house operations, cash handling, and customer service efficiently.
  • Monitored performance to enhance store efficiency.
  • Promptly resolved customer concerns to boost satisfaction rates.
  • Ensured compliance with industry regulations, maintaining operational integrity.
  • Swiftly resolved team conflicts to uphold a positive atmosphere.
  • Trained new staff members, elevating job performance standards.
  • Encouraged continuous learning for team growth and development.
  • Implemented safety protocols, creating a safer work environment.
  • Enhanced team performance by implementing effective communication strategies.

Waitress assistant

Wimpy Blu Valley Mall
2007.01 - 2015.01
  • Delivered leadership in a fast-paced hospitality environment.
  • Streamlined communication with kitchen staff to optimise order placements.
  • Maintained cleanliness in serving and dining areas for high hygiene standards.
  • Facilitated large party coordination alongside head waitress for smooth operations.
  • Prepared hot beverages on demand, enhancing customer satisfaction rates.
  • Supported inventory management by accurately recording stock levels.
  • Assisted wait staff by alleviating workload during peak hours.
  • Cultivated a welcoming atmosphere by efficiently seating guests upon arrival.

Education

Certificate of Higher Education - DIPLOMA IN NURSING ELDERLY CARE AND CARING FOR THE DISABLED CERTIFICATE,CPR,AED and Aid,

ALISON
SOUTH AFRICA

ENGLISH LANGUAGE

IELLTS
2023.10 -

ENGLISH LANGUAGE

IELLTS
2023.10 -

Skills

  • Personal care and hygiene support
  • Medication administration and documentation
  • Safe mobility and fall prevention
  • Meal preparation and nutritional assistance
  • Dementia and disability care
  • CPR, AED, first aid response
  • Problem-solving and patience
  • Household management
  • Effective communication and emotional intelligence
  • Safeguarding and home safety awareness
  • Person-centred care approaches
  • Infection control protocols
  • Cultural competence and multilingual support
  • Palliative care and companionship
  • Team collaboration and responsibility
  • Confidentiality and ethics compliance

Certification

  • 05 Dec 2022 - Introduction to Caregiving - Alison
  • 16 Dec 2022 - Care Skills – Dementia - Alison
  • 26 Dec 2022 - Elderly Care & Caring for the Disabled - Alison
  • 22 Nov 2023 - CPR, AED & First Aid - Alison
  • 19 Jan 2023 - Diploma in Nursing & Patient Care - Alison
  • 28 Oct 2023 - IELTS (Overall Band Score 6.0) - Cambridge Assessment English
  • IELTS Breakdown: Speaking – 7.5 | Writing – 6.0 | Reading – 5.0 | Listening – 4.5

Languages

English
Intermediate
Ndebele – Fluent
Native
Xhosa
Beginner
shona
Native
isizulu
Intermediate

Affiliations

  • gym
  • planting in my orchard
  • taking some walks
  • reading mottivational books

References

  • M.V, Mabokela, thegarden@hotmail.com, +27 83 366 4426, The Garden Social Services
  • Mohammad, Hossen, +27 72 568 7718, Private Client
  • Fabio, Rodrigues da Silva, +27 83 206 8967, Pick and Pay
  • G & L, Parker, +27 84 362 3700, +27 84 362 3699, Wimpy Blu Valley Mall

Interests

Reading and personal development, Internet research and caregiving trends, Participating in community activities

Volunteer & Community Experience

Provided informal home-based care to community members in need, Actively participated in social support groups for elders and disabled individuals

Client Testimonials

“Navy’s warm presence transformed my father’s final months. She cared not just for his health, but for his humanity.” — Mohammad Hossen, Private Care Client

Timeline

Support care worker

Private Home Caregiver
2024.05 - 2026.02

ENGLISH LANGUAGE

IELLTS
2023.10 -

ENGLISH LANGUAGE

IELLTS
2023.10 -

Caregiver Assistant

The Garden Social Services
2023.04 - 2024.05

Supervisor leader

Pick and Pay, Blu Valley Mall
2016.01 - 2023.03

Waitress assistant

Wimpy Blu Valley Mall
2007.01 - 2015.01

Certificate of Higher Education - DIPLOMA IN NURSING ELDERLY CARE AND CARING FOR THE DISABLED CERTIFICATE,CPR,AED and Aid,

ALISON
Navy Ndhlovu