Navsin Patel
Blackburn,Blackburn with Darwen
Summary
Customer-focused professional with strong experience in retail and client service. Skilled in clear communication, problem-solving, and handling high volumes of customer interactions. Proven ability to work efficiently under pressure, maintain accuracy, and contribute effectively to a team. Seeking to leverage these skills in a call centre environment to provide excellent customer support.
Overview
2025
2025
years of professional experience
Work history
Manager
JD Sports
Blackburn, Blackburn with Darwen
- Led the team on the shop floor and delegated daily tasks.
- Trained new staff and supported team performance.
- Handled customer issues and escalated complaints professionally.
- Managed opening/closing procedures and cash handling.
- Monitored sales targets and motivated the team to hit goals.
- Managed stock levels, deliveries, and product displays.
Retail assistant
Primark
Blackburn, Blackburn with Darwen
08.2023 - 07.2024
- Provided friendly, fast customer service in a busy store environment.
- Worked on tills accurately, handling payments and returns.
- Restocked products and kept displays neat and appealing.
- Supported deliveries and organised stock in the stockroom.
- Maintained store standards and worked flexibly across departments.
Store assistant
Cake Box
Blackburn, Blackburn with Darwen
01.2023 - 07.2023
- Served customers and took cake orders politely and quickly.
- Prepared and boxed cakes neatly and accurately.
- Handled cash/card payments and operated the till.
- Kept the shop clean, tidy, and presentable at all times.
- Restocked products and checked date labels.
- Helped with decorating simple cakes and writing messages.
- Followed food hygiene and safety rules.
- Maintained store cleanliness for an appealing shopping environment.
Education
GCSEs -
Holy Angels convent school
India Skills
- Clear communication
- Problem solving
- Adaptability
- Customer handling
- Time management
- Teamwork
- Attention to detail
- Reliable and punctual
References
References available upon request.
Timeline
Retail assistant
Primark
08.2023 - 07.2024
Store assistant
Cake Box
01.2023 - 07.2023
Manager
JD Sports
GCSEs -
Holy Angels convent school