NAVEEN KOLAWAD
Middlesex,England
Summary
Results-driven retail management professional with over 3 years of experience, including 1 year as an Assistant Store Manager. Proven expertise in driving sales growth, managing high-performing teams, and optimizing store operations to enhance efficiency. Skilled in inventory control, vendor negotiations, and financial planning, contributing to a 10% reduction in operational costs and a 20% decrease in shrinkage. Adept at delivering exceptional customer service, resulting in a 10% increase in repeat business. Strong strategic planning and leadership abilities with a focus on achieving business objectives and improving overall store performance.
Overview
4
4
years of professional experience
4041
4041
years of post-secondary education
Work History
Assistant store manager
Sachin express
Hounslow, England
04.2022 - Current
- Supervised and motivated team of 5 employees, ensuring high performance and meeting sales targets
- Assisted in budgeting and financial planning, contributing to a 10% reduction in operational costs
- Managed inventory levels, reducing shrinkage by 20% through improved stock control and loss prevention measures
- Developed and executed local store marketing initiatives, resulting in 10% increase in customer footfall
- Analysed sales reports to identify trends, optimise product displays, and maximise profit
- Coordinated with vendors and suppliers to maintain adequate stock levels, and manage delivery. Negotiated with suppliers to optimise product offerings and promotions
- Supported store manager in daily operations, including opening and closing procedures, cash handling, and staff scheduling
- Used extensive product knowledge and consumer insights to improve shopping experience, and generate sales
Sales assistant
Sachin express
Hounslow, England
03.2021 - 03.2022
- Greeted customers and assisted in product selection, ensuring positive, engaging shopping experience.
- Maintained neat, organised, and well-stocked merchandise on the sales floor to attract customers and boost sales.
- Provided accurate pricing information and suggested additional products to customers, enhancing their shopping experience.
- Efficiently handled payments and completed transactions using POS systems.
- Assisted in visual merchandising efforts to create appealing store displays, contributing to increased customer engagement.
- Processed returns and exchanges in friendly and efficient manner, ensuring positive customer experience.
- Handled customer enquiries and resolved issues promptly, maintaining high customer satisfaction and loyalty.
Education
Master of Science - International business management
Kingston University
Kingston upon ThamesBachelor of Commerce - Accounting
Osmania University
Hyderabad, IndiaSkills
- Team Leadership and Staff Development
- Sales Strategy and Customer Engagement
- Problem-solving and decision-making
- Inventory and Stock Control
- Resilience under pressure
Timeline
Assistant store manager
Sachin express
04.2022 - Current
Sales assistant
Sachin express
03.2021 - 03.2022
Master of Science - International business management
Kingston University
Bachelor of Commerce - Accounting
Osmania University
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