Experienced professional in banking operations with a proven track record in managing teams and delivering complaint-free services. Expertise in KYC, AML, CTF, and transaction monitoring ensures compliance and security. Skilled in life insurance sales and auto financing, aiming to leverage extensive knowledge to drive organisational success.
Accomplished Administrative Manager versed in overseeing administrative operations. Exceptional financial acumen with superior skill in budget development and adherence. Addresses business inefficiencies and bottlenecks to optimise productivity.
Working as Admin Officer/ HR and Accounts Officer in AK Innovative Design Solution, an architectural firm. Keeping record of customer projects, issuing quotations and invoices. Maintaining customers' accounts, company's new business records and recovery from customers.
Keeping record of employees attendance and preparing salaries.
Managing ISO Citations and ISO Audit rectifications.
Started this job during my MSc Marketing as part time as Retail Assistant.
Provided excellent customer service, handling transactions efficiently.
Assisted with fuel sales, lottery, and convenience store operations.
Resolved customer inquiries and supported daily operations.