Nathaniel Reid

I am a highly motivated and ambitious person seeking a Customer Service role. I have gained customer service skills from over 7 years working in Hospitality and Civil Service. I would like to learn and expand my skill set to make me as good as I can be at the job. I am always punctual and well presented, and will make a reliable and trustworthy employee. I am experienced in customer service and work well as part of a team. I am keen to learn new skills and develop a career in customer Service.

Flow Hospitality Training/ Mapal One Dates: Oct 2018 to Dec 2018

At Neighbourhood we did an online training course called Flow/Mapal One (www.flowhospitalitytraining.co.uk / www.Mapal-os.com), I Passed my modules and have certifications in;

● Food Allergens

● First Aid Awareness

● Food Safety Level 2

● Health And Safety Level 2

● Licensing And Social Responsibly – England & Wales

● PCI Data Security Standards

● The Fire Marshal

● Cellar Management

● Equality And Diversity

● Disability Awareness

● Customer Service

Rotunda Dates: Oct 2020 to Nov 2020

I did a few online courses with a community training centre called Rotunda during Covid-19 lock-down. The courses I have my certifications for are;

• Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
• Highfield Level 2 Certificate in Lean Organisation Management Techniques (RQF)
• Highfield Level 2 Certificate in Customer Service (RQF)
• Highfield Level 1 & 2 certificates in Customer Service (RQF)

Excellent references or a Cover Letter are available on request.