Nathaniel Fuanbial

• Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
• Improved operations by implementing training and development sessions into employee schedules.
• Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
• Independently managed recruitment, employee motivation and training.
• Organised financial data and reports detailing key metrics, completing within agreed timeframes.
• Implemented automation strategies for office operations, correspondence management and recordkeeping.
• Liaised with clients to identify and target inefficiencies in business controls, process gaps and workflow discrepancies.
• Capitalised on industry and marketplace trends to enhance sales solutions and approaches.
• Sourced and corrected strategic and tactical problems impacting business and sales management.
• Integrated new systems for scheduling appointments, managing customer contacts and coordinating retention strategies.
• Enhanced operations and implemented technological innovations in collaboration with senior leadership.

• Maintained consistent competitiveness, continually monitoring trends on the logistics market to determine competitive rates.
• Developed effective stocking and inventory-management systems to minimise loss, resulting in 3 million Naira cost savings weekly.
• Improved sales order processes by identifying opportunities that resulted in 5% increase in shipment efficiencies.
• Ensured consistent alignment of stock, effectively analysing and reconciling any stock differences between Lifo and Fifo.
• Facilitated smooth and efficient shipping processes, preparing dispatch export documentation in exact accordance with customs requirements.
• Booked shippers and sent appropriate documentation in good time, reducing dispatch delays by 12%.
• Kept appropriate inventory levels of stock, optimising availability against warehouse space whilst maintaining control over inventory value.
• Employed Foresight and Futuristic planning to drive efficiency and effectiveness in customer service, consistently exceeding customer expectations.
• Maintained high levels of customer satisfaction, performing weekly audits to review product conformance and presentation.
• Managed petroleum products transfers from Lagos, to Finland moving 100,000 dollars in freight per monthly
• Checked and managed transport invoices of 25,000 dollars weekly with zero error.
• Responded to customer and stakeholder feedback to implement positive change and continuously ensure the improvement of Company standards and goals.
• Swiftly identified and resolved backlog and staff conflict issues through root cause analysis.
• Increased department productivity by 8% by developing and implementing compliance with port safety codes.
• Implemented processes to ensure goods were checked stored and dispatched correctly to minimise error.
• Expertly managed team of 10 staff, leading by example to achieve government freight standards .
• Communicated transport plan effectively, efficiently and consistently to internal and external stakeholders, providing support and guidance for all queries and escalations.

• Provide administrative support to the vaccination site's staff.

• Maintain, request and transfer confidential patient records, ensuring they are stored in an accurate and secure filing system. Adhere to confidentiality as per the site's policy.

• Access and maintain accurate electronic records within policy requirements.

• Coordinate and maintain communication with team members about routine and daily activities including rota's, contacting clinical staff, updating systems and other duties.

• Access email and the Internet in order to support the work. Ensure outgoing mail is labelled and stamped correctly and posted accordingly. • Deal with telephone and face-to-face enquiries and maintain a robust message system.

• Provide non-clinical advice, information to patients/clients and relatives when necessary.

• Process the return of consent forms from the patients.

• Assist with data collection activities by ensuring records are up to date. Maintain accurate, clear and legible documentation in all legal records in accordance with the Data Protection Act.

• Check that all equipment is safe and available for use and support with the configuration of the vaccination station.

• Assist in ordering, receiving, storing and transporting vaccines in accordance with Management Medicines Policy.

• Responsible for infection and waste control, cleaning and sanitisation of the Pod area.

• Work within organisation policies, procedures and guidelines.

• Coached team to build client relationships and exceed expectations.
• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
• Drew on understanding of key markets to push development of business strategies.
• Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
• Contacted and converted potential customers via telephone, email and in-person enquiries.
• Influenced key decision-making and established trust with stakeholders.
• Closed complex, lucrative deals with new customers.
• Applied stakeholder management expertise to serve as primary interface between business and clients.
• Aligned team activities towards ambitious growth plans to achieve impressive, lasting results.
• Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
• Updated sales strategies using data to improve standard team practices.
• Attended prominent industry trade shows, exhibitions and events across UK.