LOUISE WILSON-WARD
Fivehead,Somerset
Summary
A highly organised and efficient individual whose thorough and precise approach to projects has yielded excellent results, most notably the creation and successful 10 year operation of a bespoke events venue that has been featured in national media.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
AJM Electrical
Somerset
09.2023 - Current
- Customer service and client satisfaction manager, engaging with site engineers and staff to ensure our customer needs are met throughout the projects we deliver, from inception to completion
- Maintaining the balance between the Company Director’s mission statement whilst ensuring the wellbeing of the workforce in a growing, fast paced business
- Sequencing and managing the diary and workflow of 14 engineers, two managers and the Company Director.
Interior Designer
The Mount Hotel
Somerset
05.2023 - 08.2023
- In-house, lead interior designer position as part of the renovation team
- Delivering creative, trend led and budget driven design ideas to result in a high-end stylish hotel surrounding
- Client liaising and concept presentations with external supplier management and recruitment.
Owner
House 14
Somerset
09.2021 - 05.2023
- Owner and designer of interiors and lifestyle shop
- Customer faced role with a high emphasis on sourcing beautiful, original items for the home
- Stock inventory and ordering
- Sourcing new and exciting products, budget control, trend forecasting and general shop and staff management.
Director
Almonry Barn Wedding and Events Venue
Somerset
04.2012 - 09.2021
- Creation of award-winning Somerset wedding and events venue with a turnover of £300,000 p.a. through 40 weddings
- Full event management, generating new bookings, venue tours, client/couple management, budget forecasting, event concepts and creations, managing all social media including the production of styled shoots featured in national press.
Events Executive
Wardman Communications
London
05.2009 - 03.2012
- Events Executive for Audi UK and work within its lifestyle PR and events agency
- Events including the Audi Royal Polo Challenge and flag ship launch parties: Full event coordination including: supplier management, event design, client presentations, creating guest lists with VIP management
- Floral, venue and print design/styling as well as developing menus and liaising with caterers
- Management of event budgets.
Assistant to Company Director
Wardman Communications
London
08.2008 - 05.2009
- Coordinating numerous VIPs on the Audi ambassador programme
- Director support, generation of press releases, liaising with media, managing press trips, office management, invitation mailings and RSVP logs
- As well as the day-to-day diary management, travel arrangements including international travel and accommodation, invoicing and arranging event and meeting venue hire.
Interior Design Assistant
Rosey Treherne – Pollock
London
12.2007 - 05.2008
- Trend forecasting, product and sample requests, computer visualisation and client meetings.
PA to Company Directors
Scott Fleary - TV & Theatre Set Construction
London
09.2004 - 09.2005
- Answering the phone, support to the directors with all day-to-day activities, arranging and booking in meetings, taking meeting notes, assisting at site visits and assisting with PAYE and invoicing.
Education
Interior Design Decoration BA (Hons) -
Southampton Solent University
10.2005 - 05.2008
A Levels: Sociology, Media Studies, Philosophy -
Esher College
Esher, Surrey 09.2001 - 05.2003
Skills
- Excellent communication and customer service skills
- Highly organised with a meticulous attention to detail
- A quick learner with initiative and self-motivation
- Confident with most IT packages including social media management
- Event planning and coordination
Additional Information
Full clean driving license, First aid trained., Personal license holder, GDPR trained
Timeline
Office Manager
AJM Electrical
09.2023 - Current
Interior Designer
The Mount Hotel
05.2023 - 08.2023
Owner
House 14
09.2021 - 05.2023
Director
Almonry Barn Wedding and Events Venue
04.2012 - 09.2021
Events Executive
Wardman Communications
05.2009 - 03.2012
Assistant to Company Director
Wardman Communications
08.2008 - 05.2009
Interior Design Assistant
Rosey Treherne – Pollock
12.2007 - 05.2008
Interior Design Decoration BA (Hons) -
Southampton Solent University
10.2005 - 05.2008
PA to Company Directors
Scott Fleary - TV & Theatre Set Construction
09.2004 - 09.2005
A Levels: Sociology, Media Studies, Philosophy -
Esher College
09.2001 - 05.2003
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