LOUISE WILSON-WARD
Fivehead,Somerset
Summary
A highly organised and efficient individual whose thorough and precise approach to projects has yielded excellent results, most notably the creation and successful 10 year operation of a bespoke events venue that has been featured in national media.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
Office Manager
AJM Electrical
Somerset
2023.09 - Current
- Customer service and client satisfaction manager, engaging with site engineers and staff to ensure our customer needs are met throughout the projects we deliver, from inception to completion
- Maintaining the balance between the Company Director’s mission statement whilst ensuring the wellbeing of the workforce in a growing, fast paced business
- Sequencing and managing the diary and workflow of 14 engineers, two managers and the Company Director.
Interior Designer
The Mount Hotel
Somerset
2023.05 - 2023.08
- In-house, lead interior designer position as part of the renovation team
- Delivering creative, trend led and budget driven design ideas to result in a high-end stylish hotel surrounding
- Client liaising and concept presentations with external supplier management and recruitment.
Owner
House 14
Somerset
2021.09 - 2023.05
- Owner and designer of interiors and lifestyle shop
- Customer faced role with a high emphasis on sourcing beautiful, original items for the home
- Stock inventory and ordering
- Sourcing new and exciting products, budget control, trend forecasting and general shop and staff management.
Director
Almonry Barn Wedding and Events Venue
Somerset
2012.04 - 2021.09
- Creation of award-winning Somerset wedding and events venue with a turnover of £300,000 p.a. through 40 weddings
- Full event management, generating new bookings, venue tours, client/couple management, budget forecasting, event concepts and creations, managing all social media including the production of styled shoots featured in national press.
Events Executive
Wardman Communications
London
2009.05 - 2012.03
- Events Executive for Audi UK and work within its lifestyle PR and events agency
- Events including the Audi Royal Polo Challenge and flag ship launch parties: Full event coordination including: supplier management, event design, client presentations, creating guest lists with VIP management
- Floral, venue and print design/styling as well as developing menus and liaising with caterers
- Management of event budgets.
Assistant to Company Director
Wardman Communications
London
2008.08 - 2009.05
- Coordinating numerous VIPs on the Audi ambassador programme
- Director support, generation of press releases, liaising with media, managing press trips, office management, invitation mailings and RSVP logs
- As well as the day-to-day diary management, travel arrangements including international travel and accommodation, invoicing and arranging event and meeting venue hire.
Interior Design Assistant
Rosey Treherne – Pollock
London
2007.12 - 2008.05
- Trend forecasting, product and sample requests, computer visualisation and client meetings.
PA to Company Directors
Scott Fleary - TV & Theatre Set Construction
London
2004.09 - 2005.09
- Answering the phone, support to the directors with all day-to-day activities, arranging and booking in meetings, taking meeting notes, assisting at site visits and assisting with PAYE and invoicing.
Education
Interior Design Decoration BA (Hons) -
Southampton Solent University
2005.10 - 2008.05
A Levels: Sociology, Media Studies, Philosophy -
Esher College
Esher, Surrey 2001.09 - 2003.05
Skills
- Excellent communication and customer service skills
- Highly organised with a meticulous attention to detail
- A quick learner with initiative and self-motivation
- Confident with most IT packages including social media management
- Event planning and coordination
Additional Information
Full clean driving license, First aid trained., Personal license holder, GDPR trained
Timeline
Office Manager
AJM Electrical
2023.09 - Current
Interior Designer
The Mount Hotel
2023.05 - 2023.08
Owner
House 14
2021.09 - 2023.05
Director
Almonry Barn Wedding and Events Venue
2012.04 - 2021.09
Events Executive
Wardman Communications
2009.05 - 2012.03
Assistant to Company Director
Wardman Communications
2008.08 - 2009.05
Interior Design Assistant
Rosey Treherne – Pollock
2007.12 - 2008.05
Interior Design Decoration BA (Hons) -
Southampton Solent University
2005.10 - 2008.05
PA to Company Directors
Scott Fleary - TV & Theatre Set Construction
2004.09 - 2005.09
A Levels: Sociology, Media Studies, Philosophy -
Esher College
2001.09 - 2003.05