Nathaniel Batty

As an AI-Powered Sentiment Analyst, I use advanced AI tools to monitor, analyse, and interpret online sentiment across social media, forums, news sites, and other digital platforms. My role involves turning large volumes of online conversations into meaningful insights that help brands understand public opinion, manage their reputation, and shape more effective communication strategies.

• Track real-time conversations and trends using AI-powered analytics tools (Bran24, Brandwatch).

• Carry out sentiment analysis to understand public opinion on brands, products, and wider industry topics.

• Produce clear, insightful reports that highlight changes in sentiment, emerging issues, and customer feedback.

• Work closely with marketing, PR, and customer experience teams to support strategic decision-making.

• Spot unusual sentiment patterns, potential PR crises, or influential voices that could affect brand perception.

SLF supplies was a Coventry based distributor specialising in industrial, commercial and construction materials. The company provides a wide range of products and solutions to businesses across the UK, focusing on quality, reliability and customer service

• Generated 100+ qualified leads through multi-channel strategies, contributing directly to a 20% increase in the customer base in 12 months

• Collaborated across departments to design and implement customer development strategies that improved conversion rates and client retention.

• Produced detailed performance reports that shaped future sales initiatives, helping the company Identify high-potential customer segments and refine its product offerings.

Fastenal is a global industrial supply company specializing in fasteners, tools, safety products, and industrial solutions. With locations across the UK and worldwide, Fastenal provides supply chain services and inventory management for commercial and industrial clients.

• Consistently exceeded sales targets by generating and maintaining strong relationships across all managed accounts, resulting in increased profits and sustained revenue growth.
• Delivered expert product and service advice, enhancing customer satisfaction and driving repeat business.
• Ensured accuracy in data management, reducing errors and improving operational efficiency.