Nathanael Tomaschek
Rochester,United Kingdom
Summary
Analytical and systems-oriented undergraduate in Business Studies at the University of Exeter (First-Class trajectory), with strong exposure to organisational behaviour, digital systems, and cross-cultural communication. Skilled in understanding how coordination, incentives and information flows shape performance in real teams. Experienced in digital content environments where workflows, platform algorithms and informal routines influence decision-making. Demonstrated ability to operate in fast-moving environments, work across cultural contexts (UK–US–China), and analyse how technology and organisational practice intersect.
Overview
3
3
years of professional experience
Work history
Head Of Content
Transparent Digital Services
Shenfield, Essex
04.2021 - 08.2022
- Coordinated digital projects for high-profile clients (e.g. musicians, authors, media teams), often operating under shifting deadlines and ambiguous requirements.
- Managed communication flows across designers, editors and external collaborators, improving alignment and reducing bottlenecks in fast-paced environments.
- Designed and maintained websites using WordPress, implementing iterative process improvements and ensuring continuity across changing briefs.
- Led digital production tasks that required rapid adaptation, from social campaigns to short-form video, gaining insight into how informal routines shape team effectiveness.
- Analysed platform algorithms (YouTube, Instagram, Facebook) to optimise content discovery, becoming aware of how digital infrastructures influence behaviour and outcomes.
Customer Service Advisor
Tesco PLC
Gravesend, Kent
10.2019 - 08.2020
- Worked in a high-volume operational environment, learning how routines, informal coordination and resource constraints shape day-to-day organisational performance.
- Managed customer interactions, prioritised tasks and maintained service standards while responding to unpredictable demand.
Education
Bachelor of Science - Business Studies
University of Exeter
Exeter 09/2023 - 07/2026
Level 3 Extended Diploma (3 A Level Equiv) - Technology and Creative Media Production
University Of the Creative Arts
Rochester, Medway /2019 - /2021
8 GCSE's Grades 9-4 -
Holcombe Grammar School (formerly Chatham Grammar school for Boys)
Chatham, Kent 09/2014 - 07/2019
Skills
Management & Organisational Digital & Technical Cognitive & Interpersonal
- Coordination & workflow analysis
- Team communication & stakeholder alignment
- Understanding incentives & behavioural patterns
- Decision-making under uncertainty
- Cross-cultural communication
- WordPress development
- Adobe Creative Suite
- Social media ecosystems & algorithm dynamics
- Data management & information flow optimisation
- Microsoft Office (Excel, PowerPoint, Word)
- Critical analysis
- Problem-solving
- Working under time pressure
- Adaptability in fast-moving environments
Accomplishments
- Supported high-profile digital content projects across the UK and US, strengthening my understanding of coordination, information flow, and team dynamics under pressure.
- Collaborated on a podcast project exploring intersections of science, technology and human behaviour.
- Produced social media content at SXSW (Austin, Texas), observing first-hand how creative workflows are shaped by digital systems and organisational culture.
- Developed 360° video content for international artists, learning how platform design influences user experience and discovery.
- Achieved 30k+ YouTube views on independent video projects by analysing audience behaviour and algorithmic trends.
- Introductory Mandarin Chinese for cross-cultural insight.
Languages
English
Native
Mandarin Chinese
Intermediate
Analytical and Academic Skills
- Organisational Behaviour analysis (incentives, informal norms, coordination)
- Understanding of sociotechnical systems and digital infrastructures
- Experience analysing cross-cultural communication (UK–US–China)
- Critical analysis and academic writing (First-Class essay track record)
- Information flow mapping and workflow evaluation (from Ops Management)
- Introductory Mandarin Chinese for cross-cultural insight
Hobbies and Interests
- Studying Mandarin Chinese and Chinese digital ecosystems
- Travel with focus on observing organisational and cultural differences
- Exploring digital platforms, sociotechnical design and user behaviour
- Cooking and experimenting with regional dishes
Timeline
Head Of Content
Transparent Digital Services
04.2021 - 08.2022
Customer Service Advisor
Tesco PLC
10.2019 - 08.2020
Bachelor of Science - Business Studies
University of Exeter
09/2023 - 07/2026
Level 3 Extended Diploma (3 A Level Equiv) - Technology and Creative Media Production
University Of the Creative Arts
/2019 - /2021
8 GCSE's Grades 9-4 -
Holcombe Grammar School (formerly Chatham Grammar school for Boys)
09/2014 - 07/2019