Nathanael Bonsu

• Manage end-to-end order processes for fibre infrastructure projects, ensuring accuracy and timely delivery.
• Collaborate with cross-functional teams to resolve technical issues and maintain project workflows.
• Provide clear communication to stakeholders, including senior management, on progress and priorities.
• Utilized order management systems to track, process, and prioritize orders, meeting key performance metrics and deadlines consistently.

Achievements

• Consistently recognised for delivering the highest output across a two-month period, maintaining a nearly 30% completion rate — significantly above the team average of 18%.
• Also commended by external partners for professionalism, responsiveness, and a helpful approach to resolving queries.

• Coordinated referral data management across six countries, enhancing employee engagement and conversion rates.

• Led workshops and developed data-driven strategies, resulting in optimized referral processes.

• Analyzed data trends to improve workflows and ensure alignment with business goals.

• Successfully achieved a 40% conversion rate, consistently exceeding sales targets.

• Enhanced client engagement through tailored communication strategies and robust follow-up systems.

• Collaborated with team members to drive business insurance sales for sole traders and limited companies.

• Designed and implemented social media strategies to improve student engagement during transitions.

• Documented onboarding processes and identified areas for improvement in communication workflows.

• Collaborated with coordinators to manage university induction projects, ensuring streamlined delivery.

• Supported procurement tasks, including inventory monitoring and supplier relations.

• Assisted with financial data processing, ensuring accuracy and compliance.