Nathan Singh

• Revised and developed procedures to reduce risk and achieve compliance.
• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and receiving, distribution and workplace safety.
• Promoted diligence and culture of safety for drivers and warehouse operations.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Oversaw daily operations and shipping and handling processes.
• Completed daily operations on time and maintained high standards of accuracy.
• Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
• Used warehouse management software to reconcile daily inventory.
• Kept detailed records of inventories and merchandise inventory transactions.
• Managed merchandise inventory transactions.
• Maintained high levels of accuracy in daily operations.
• Oversaw inventory control levels and verified compliance with storage and organization processes.
• Performed troubleshooting to resolve issues with equipment, devices and products.
• Operated warehouse material handling equipment correctly to move loads.
• Monitored adherence to safety protocols and company policies by staying attentive to details.
• Supervised shipping and handling operations.
• Supported production workers in meeting goals without compromising safety and compliance.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Developed comprehensive staff training program to improve employee performance and morale.
• Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.

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• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated leadership skills in managing projects from concept to completion.
• Resolved problems, improved operations and provided exceptional service.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to develop and implement creative solutions to complex problems.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Identified issues, analyzed information and provided solutions to problems.
• Developed strong communication and organizational skills through working on group projects.
• Developed and maintained courteous and effective working relationships.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Self-motivated, with a strong sense of personal responsibility.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.

• Resolved concerns with products or services to help with retention and drive sales.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Assisted call-in customers with questions and orders.
• Logged call information and solutions provided into internal database.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Analyzed customer feedback for process improvements to achieve long-term business objectives.
• Navigated multiple computer systems and applications to find information.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Delivered prompt service to prioritize customer needs.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
• Managed timely and effective replacement of damaged or missing products.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Maintained up-to-date knowledge of product and service changes.
• Investigated and resolved accounting, service and delivery concerns.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Investigated and resolved customer inquiries and complaints quickly.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Performed continuous reviews of quality management system.
• Rejected materials, components and finished products and documented reasons.
• Provided observations, took measurements, and performed tests at various stages according to quality control plan.
• Liaised with HR manager to organize and perform quality standard training for new and existing staff.
• Conducted employee audits to check production performance against process standards.
• Improved quality processes for increased efficiency and effectiveness.
• Calibrated instruments and scales in production area and quality lab.
• Reviewed incoming materials against specifications.
• Calibrated tools and equipment to meet requirements.
• Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
• Inspected set sample of products for defects and compliance with design standards.
• Developed and implemented quality assurance improvements.
• Documented findings and produced Type reports.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Assessed incoming parts for adherence to production requirements.

• Self-motivated, with a strong sense of personal responsibility.
• Developed strong communication and organizational skills through working on group projects.
• Proven ability to learn quickly and adapt to new situations.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Applied effective time management techniques to meet tight deadlines.
• Paid attention to detail while completing assignments.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked flexible hours across night, weekend and holiday shifts.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Cultivated interpersonal skills by building positive relationships with others.
• Resolved problems, improved operations and provided exceptional service.
• Worked effectively in fast-paced environments.

• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Pulled orders quickly to maintain demanding productivity goals.
• Followed safety protocols and procedures to minimize workplace accidents.
• Worked fast to meet assigned daily picking quotas.
• Verified proper labeling and identification on all orders before shipment.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Safely and securely loaded items to prevent damage during transport.
• Interacted with guests in friendly and knowledgeable way.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Followed orders precisely for correct items, sizes and quantities.
• Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
• Picked and packed order items.