Nathan Sidwell
Andover,United Kingdom
Summary
Dynamic professional with a solid background in leadership, customer service, and organizational skills. Proven ability to multitask and manage time effectively, ensuring operational efficiency and high client satisfaction. Strong communication and problem-solving skills enhance strategic planning and decision-making. Committed to leveraging these competencies for career advancement in a challenging environment.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Gentle Organizer (GO)
Club Med
Tomamu, Hokkaido, Japan
11.2024 - Current
- Delivered high-quality guest experiences in a multicultural resort, working with international guests and colleagues.
- Led guided hikes, ensuring guest safety, engagement, and clear communication across fitness levels and languages.
- Communicated effectively across cultural and language barriers using clear verbal and non-verbal communication.
- Acted as a Club Med brand ambassador, maintaining a professional presence and encouraging guest participation.
Bar Manager
The SP Bar
Andover, United Kingdom
07.2023 - 02.2024
- Implemented new cocktail menu, enhancing drink offerings and customer experience.
- Trained and supervised small team, fostering exceptional customer service and operational efficiency.
- Developed and maintained relationships with suppliers, negotiated favourable pricing, and improved overall cost efficiency.
- Oversaw bar maintenance and cleanliness, creating safe and welcoming environment for patrons.
Part time Mixologist
The SP Bar
Andover
04.2022 - 07.2023
- Prepared and served a variety of alcoholic and non-alcoholic beverages in a fast-paced environment, ensuring timely delivery.
- Engaged with customers to provide friendly and efficient service.
Part time Bartender
The Redbridge
Andover
07.2020 - 04.2022
- Cultivated strong communication and interpersonal skills, creating positive relationships with customers.
- Exhibited precision and efficiency in accurately taking and serving drink orders.
- Built rapport with clientele, enhancing overall customer experience.
Education
A-Levels -
Peter Symonds College
Winchester, United Kingdom 09.2020 - 08.2022
GCSEs -
The Clere School
Burghclere, Hampshire 09.2015 - 08.2020
Skills
- Leadership
- Customer service
- Organisation
- Multitasking ability
- Time management
- Geographical awareness
- Communication
- Problem solving
- Microsoft office
References
References available upon request.
Timeline
Gentle Organizer (GO)
Club Med
11.2024 - Current
Bar Manager
The SP Bar
07.2023 - 02.2024
Part time Mixologist
The SP Bar
04.2022 - 07.2023
A-Levels -
Peter Symonds College
09.2020 - 08.2022
Part time Bartender
The Redbridge
07.2020 - 04.2022
GCSEs -
The Clere School
09.2015 - 08.2020