Nathan Rice
Church Gresley,Derbyshire
Summary
Results-driven Cleaning Operations Manager with over 16 years' experience leading multi-site industrial and commercial cleaning contracts. Proven track record of delivering high standards across complex environments while managing large teams, budgets, and client relationships. Highly experienced in overseeing full operational delivery, including resource planning, specialist equipment coordination (MEWPs), compliance, and performance management. Strong commercial awareness with the ability to improve efficiencies, drive KPIs, and maintain long-term client partnerships. Recognised for building high-performing teams, implementing robust processes, and consistently delivering safe, compliant, and high-quality services across multiple sites. Now seeking an Area Manager position to drive operational excellence and business growth across a regional portfolio.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Delivery Manager / Specialist Cleaning Manager
Industrial Site Maintenance
07.2019 - Current
- Lead the delivery of specialist industrial cleaning operations across multiple sites, ensuring all projects are completed safely, efficiently, and to the highest standards.
- Manage multi-site teams, ensuring consistent performance and service delivery
- Plan and coordinate labour, equipment, and access solutions including MEWPs
- Take full ownership of project delivery from planning through to completion
- Ensure compliance with health & safety regulations and client standards
- Conduct audits and implement improvements to maintain high hygiene standards
- Manage schedules to minimise disruption to client operations
- Oversee recruitment, onboarding, and development of staff
- Build strong client relationships and ensure service excellence
- Successfully delivered high-risk and time-sensitive cleaning projects across multiple sites
- Improved operational efficiency through better planning and resource allocation
- Maintained consistently high audit scores and client satisfaction
- Managed relationships and performance of external suppliers and required resources.
Team Leader / Supervisor
Kerry Foods
Burton-on-Trent
01.2017 - 07.2019
- Managed hygiene teams within a food production environment
- Developed and implemented cleaning procedures
- Conducted audits and ensured compliance with strict food safety standards
- Led investigations and disciplinaries where required
- Ensured production restart readiness through high cleaning standards
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Hygiene Manager
Dunbia Ltd
Crewe
01.2013 - 01.2017
- Managed hygiene operations across multiple sites nationwide
- Ensured factories met strict hygiene and audit standards
- Managed staff hours, performance, and development
- Controlled stock and chemical usage
- Acted as key contact during client and supermarket audits
- Prepared hygiene teams for customer visits and site audits.
- Encouraged initiatives to support training, development and deployment of employee resources.
Hygiene Operative / Team Leader
Dunbia Ltd
Burton-on-Trent
01.2009 - 01.2013
- Progressed from operative to Team Leader managing a team of 18 staff
- Delivered cleaning schedules and ensured safe working environments
- Trained new starters and monitored team performance
Education
A-Levels -
Paget High School
Burton-on-Trent, STS01-2008
Skills
- Multi-site Operations Management
- Contract & Service Delivery Management
- Health & Safety Compliance (HSE)
- KPI & Performance Management
- Team Leadership & Development
- Workforce Planning & Recruitment
- Client Relationship Management
- Auditing & Quality Assurance
- Budget Control & Cost Efficiency
- Industrial & Specialist Cleaning
- MEWP & Specialist Equipment Coordination
- Continuous Improvement
- Staff recruitment
- Resource allocation
- Training and development
Certification
- [Type] Full driving license
- Trailer towing license
- IPAF License
- Fork truck license
Timeline
Service Delivery Manager / Specialist Cleaning Manager
Industrial Site Maintenance
07.2019 - Current
Team Leader / Supervisor
Kerry Foods
01.2017 - 07.2019
Hygiene Manager
Dunbia Ltd
01.2013 - 01.2017
Hygiene Operative / Team Leader
Dunbia Ltd
01.2009 - 01.2013
A-Levels -
Paget High School