NATHAN OMUTANYI

• Managed high-volume of deliveries nationwide.
• Kept accurate, up-to-date logbooks for personal workload monitoring.
• Planned and navigated routes using excellent road network knowledge.
• Communicated with clients politely and professionally,maintaining excellent working relationships.
• Applied positive customer service approach to increase satisfaction levels.
• Carried trunking and meeting daily delivery targets.
• Communicated clearly with dispatch centre about route changes and customer issues.
• Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.

• Managed front-line security operations for team of 20 Security officers
• Worked well under pressure to plan and implement solutions to urgent problems.
• Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
• Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
• Analysed CCTV to track thefts and compiled incident reports.
• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Prepared rotas to achieve consistent coverage during business operating hours.
• Responded quickly to on-site safety and security incidents.
• Liaised with emergency services to facilitate prompt medical and legal responses.
• Upheld access control policy to prevent unauthorised entry.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Handled high-volume telephone and email enquiries to minimise backlogs.

• Completed regular patrols after business hours, preventing intrusions and detecting problems.
• Kept entrances secure with consistent visitor, personnel and package screening.
• Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
• Authorised entrance papers, granting building access and recording arrival times to maintain security.
• Investigated alarms and incidents with rigorous evidence collection.
• Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
• Worked in security control room to continuously monitor CCTV feeds.
• Oversaw control room and gatehouse systems.
• Signed in and issued passes to visitors and contractors.
• Analysed and produced course-of-action reports, escalating security concerns to management when necessary.

Inspected access points for signs of tampering and secured against misuse.

• Worked in security control room to continuously monitor CCTV feeds.
• Completed regular patrols after business hours, preventing intrusions and detecting problems.

• Trained in combat and weaponry to meet field demands.
• Operated weaponry and communication systems.
• Trained Mounted soldier in the household division providing Ceremonial and Guard duties
• Completed required administrative practices to set standards, remaining composed and focused in highly stressful situations.
• Prepared for military action with short notice.

• Offered friendly and efficient customer service
• Increased revenue by upselling and recommending products.
• Built focused new client networks, growing business opportunities and increasing revenue possibilities.