Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Nathan Naylor

Nathan Naylor

Harrogate,United Kingdom

Summary

Accomplished professional with a strong background in leadership excellence, training and development, and operational efficiency. Proficient in Microsoft Office and skilled in equipment operation, customer service, and client account management. Demonstrated expertise in team leadership, consistently driving performance improvements and fostering a collaborative work environment. Committed to leveraging skills to achieve organizational goals and enhance overall productivity. Transferrable skills and experience, open to many types of job role, willing to learn new things and enthusiastic for new challenges.

Efficient, Reliable, hardworking, dedicated and committed to success.


Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work history

Laboratory Operational Supervisor

Labcorp
Harrogate, North Yorkshire
03.2019 - Current
  • Coordinated with various departments for successful project completion.
  • Ensured compliance with safety regulations, reducing workplace accidents.
  • Liaised with vendors and suppliers for timely product deliveries.
  • Prepared detailed reports to communicate operational status effectively.
  • Undertook staff training programmes, enhanced overall team performance.
  • Conducted regular audits for quality assurance purposes.
  • Improved operational efficiency by streamlining workflow processes.
  • Handled customer complaints, led to improved customer satisfaction ratings.
  • Implemented cost-saving measures with effective resource management.
  • Monitored equipment maintenance, ensured optimal operational conditions.
  • Delegated tasks to team members for maximized productivity.
  • Established operational policies that upheld company standards consistently.
  • Maintained open communication channels for smooth interdepartmental collaboration.
  • Accomplished tight deadlines through efficient time management skills.
  • Fostered a positive work environment to boost employee morale.
  • Line management of up to 10 analyst, lab technician and apprentices.
  • Evaluated staff performance regularly, identified areas of improvement promptly.
  • HR experience dealing with sickness, disciplinary, dismissal and recruitment of staff.
  • Scheduling of daily, weekly and monthly tasks for teams.
  • Monitored health and safety measures for guaranteed compliance.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Designed and implemented training to further develop staff based on business goals.
  • Streamlined processes to improve and optimise office operations.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Hosted client facility tours answering questions and addressing any findings or suggestions.

Laboratory technician

Labcorp
Harrogate, North Yorkshire
11.2016 - 03.2019
  • Improved data reporting practices by adopting latest software applications.
  • Optimised storage practices for samples/ reagents, thereby preserving their integrity for longer periods.
  • Collaborated proactively with team members, fostering a harmonious work environment.
  • Assisted senior scientists by ensuring laboratories always compliant with regulatory standards and audit ready at all times.
  • Increased laboratory efficiency by conducting routine lab tests on various samples.
  • Performed regular maintenance on lab equipment, resulting in fewer operational disruptions.
  • Worked with facilities, equipment management, cleaning, envirnomental, health and safety and quality assurance departmental department staff to keep laboratories operational.
  • Troubleshot technical issues efficiently which minimised downtime in the lab.
  • Performed precise measurements using advanced tools which improved accuracy of results.
  • Maintained a clean and hygienic work area, reducing the risk of cross-contamination.
  • Facilitated training sessions for junior staff enhancing overall team productivity.
  • Calibrated laboratory equipment to achieve accurate test results.
  • Ensured safety protocols were strictly followed to maintain a secure working environment.
  • Managed and organised inventory to ensure constant availability of necessary supplies.
  • Prepared and sterilised lab equipment, ensuring all instruments were ready for use.
  • Maintained clean, organised laboratory workspace to comply with hygiene and safety standards.
  • Prepared laboratory specimens and samples for efficient, accurate testing processes.
  • Inspected laboratory for safety to identify and rectify potential hazards.
  • Handled reagents with care and precision.
  • Prepared reagents and solutions to fulfil experiment requirements.
  • Disposed of hazardous materials according to industry regulations.
  • Organised and stored all chemicals substances, fluids and compressed gases according to safety instructions.
  • Managed junior apprentices and lab technicians to ensure schedules completed and laboratory standards maintained.
  • Supported cell culture activities to ensure cultures available for assays to be performed.

Fishmonger shop manager

Ramus Seafoods
Harrogate, North Yorkshire
10.2014 - 11.2016
  • Implemented promotional strategies for new products.
  • Handled cash transactions, maintaining accurate accounts.
  • Cultivated relationships with suppliers, ensuring high-quality produce.
  • Specialised in shelling oysters quickly and efficiently for immediate consumption.
  • Demonstrated filleting techniques to encourage purchase of whole fish.
  • Prepared fish for sales, boosting customer satisfaction.
  • Maintained cleanliness throughout store, promoting a healthy shopping environment.
  • Packed orders carefully, preventing damage during transport.
  • Showcased variety of seafood options enticing purchases from customers.
  • Dealt with customer complaints swiftly to ensure customer satisfaction.
  • Navigated customer queries with knowledge and polite service.
  • Managed inventory to prevent overstocking or shortages.
  • Adhered strictly to food safety regulations whilst handling raw seafood.
  • Cleaned and organised workspace to maintain hygienic conditions.
  • Offered recipes suggestions with purchased items enhancing customer experience.
  • Assisted in the training of junior staff members, fostering team growth.
  • Ensured freshness of seafood by daily inspections.
  • Educated customers on different types of fish and their cooking methods.
  • Facilitated smooth shop operations by constantly monitoring fish quantities and promptly ordering low-stock items.
  • Cleaned and sanitised work areas, equipment and tools to meet food safety requirements.
  • Conducted regular staff appraisals for performance improvement opportunities identification,.
  • Enhanced customer service by training staff in effective communication and problem solving.
  • Coordinated promotional events, creating greater brand awareness within the local community.

Department manager

Morrisons PLC
Harrogate, North Yorkshire
07.2007 - 10.2014
  • Streamlined administrative processes, reducing paperwork backlog.
  • Developed department goals aligned with company vision.
  • Established key performance indicators to monitor progress.
  • Fostered positive work environment, enhancing team cohesion.
  • Trained new recruits for seamless integration into the team.
  • Improved staff morale by implementing regular feedback sessions.
  • Reduced operational delays with proactive scheduling.
  • Conducted team meetings to improve internal communication.
  • Handled customer complaints for improved satisfaction rates.
  • Coordinated inter-departmental collaborations, resulting in cohesive projects.
  • Set daily priorities and communicated targets, motivating teams to achieve them.
  • Delegated tasks and reacted to changing workloads to maintain efficient operations.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Rotated merchandise and displays to feature new products and promotions.
  • Recruited and trained department staff to boost employees productivity.
  • Evaluated sales trends and identified growth areas to increase profits.

Education

GCSEs - Mathematics: C, English: B, Physics: B, Chemistry, B, Biology: B

Harrogate Grammar School
Harrogate, North Yorkshire
09.1995 - 06.1997

Skills

  • Leadership excellence
  • Training and Development
  • Microsoft Office proficiency
  • Operational efficiency
  • Equipment operation
  • Customer Service
  • Leadership skills
  • Client account management
  • Team Leadership

Affiliations

  • Walking
  • Watching and playing football
  • Gaming
  • Listening to music and going to concerts
  • Reading
  • Gardening
  • Fishing
  • Watching movies
  • Travelling

Timeline

Laboratory Operational Supervisor

Labcorp
03.2019 - Current

Laboratory technician

Labcorp
11.2016 - 03.2019

Fishmonger shop manager

Ramus Seafoods
10.2014 - 11.2016

Department manager

Morrisons PLC
07.2007 - 10.2014

GCSEs - Mathematics: C, English: B, Physics: B, Chemistry, B, Biology: B

Harrogate Grammar School
09.1995 - 06.1997

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Nathan Naylor