Nathan Murphy
Sutton Bridge,Lincolnshire
Summary
Enthusiastic former Learner Support Officer with nine months experience in the field, delivering assistance and tailoring educational needs to the student. Delivered excellent customer service in a fast-paced and changing environment.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Learner Support Officer
College of West Anglia
Kings Lynn, Norfolk
2023.11 - 2024.07
- Checked emails on a regular basis to make sure training and work was up-to-date.
- Demonstrated good familiarity of Microsoft Office to assist students with technological issues.
- Kept student records updated with current information.
- Noted students educational needs in records.
- Had positive student feedback from support given.
Customer Records
Bridge Pianos
Sutton Bridge, Lincolnshire
2018.03 - 2020.01
- Organised customer records making sure all were legible and presentable.
- Filed business admin ensuring customer records confidentiality and keeping in line with GDPR law.
Education
A-Levels - Humanities and Social Sciences
College of West Anglia
King's Lynn 2018.09 - 2019.07
GCSEs - English
Young Peoples Learning Provisions (YPLP)
Spalding 2017.09 - 2018.07
NVQ Level 2 - Countryside Environment and Horticulture
Peterborough Regional College
Peterborough 2016.09 - 2017.07
Entry Level Mathematics - Maths Entry Level 3 (studying to get higher grade)
The Priory School
Spalding 2010.09 - 2015.07
Functional Skills Level 1 - ICT
University Academy Holbeach
Spalding 2015.09 - 2016.07
Skills
- Attention to Detail
- Punctual
- Diligent
- Empathetic
- Passionate
- Active Listening
- Self-Motivated
- Dependable and Responsible
- Team player
- Self-directed
- Customer Service
References
References available upon request.
Timeline
Learner Support Officer
College of West Anglia
2023.11 - 2024.07
A-Levels - Humanities and Social Sciences
College of West Anglia
2018.09 - 2019.07
Customer Records
Bridge Pianos
2018.03 - 2020.01
GCSEs - English
Young Peoples Learning Provisions (YPLP)
2017.09 - 2018.07
NVQ Level 2 - Countryside Environment and Horticulture
Peterborough Regional College
2016.09 - 2017.07
Functional Skills Level 1 - ICT
University Academy Holbeach
2015.09 - 2016.07
Entry Level Mathematics - Maths Entry Level 3 (studying to get higher grade)
The Priory School
2010.09 - 2015.07