NATHAN MULVILHILL-DIX

A focused and polite professional known for embracing challenges with precision, sharp focus, enthusiasm and integrity. Demonstrates effective communication and interpersonal skills, excelling in diverse team environments, collaborating to deliver the best work possible while bringing innovation and lifting morale, in addition to looking to achieve the outcomes that matter most. Highly organised with a patient and calm nature, thriving independently, working to make change happen, challenging myself and others to do better every day. I would believe that I am perceived as a jolly, well-mannered individual. Possesses culinary knowledge, menu development expertise, and excels in customer engagement and conflict resolution. Adept at time management, high-pressure adaptability, attention to detail, quality assurance, customer feedback analysis, problem-solving abilities, workplace flexibility, handling difficult customers, stock inventory control, service mindedness, customer service excellence, product knowledge mastery, regulatory compliance understanding, clear communication skills with a professional demeanour. Career goals include leveraging these competencies to become a valuable asset in any setting.

References available upon request.

References available on request

a range of sports such as wakeboarding at a semi professional level as well as rugby at the highest level of school boy rugby at six form,, cooking, music; Community work - see case study- and activities promoting mental health.

How I showed my management best - Battle of the bands charity event - As part of my BTEC qualification in December of 2024, I had to put on a charity event. The charity I chose was a local charity called 'The Independence Project' that highlights the difficulties that young adults face and strives to make a difference to the lives of Neurodivergent people and their families across Essex. Once that charity was chosen I then had to organise, manage, and run the event, however, despite my peers choosing smaller events such as a bake sale, I insisted upon us to make a difference, a staple point, 'I Love a Challenge' not only for the charity, but also my sixth form, a large event that can be implemented as a regular event for the school to do year in, year out. At the start of the planning process, as a group we came up with the idea for battle of the bands, I then went away and wrote the risk assessment and then organised who I would need to see for permission on the event, this started with me speaking to Mr Connor - the site manager - to see if we could use the hall on the specific night and what it would then be needed for. After approval from him, I relayed this information to my team and we understood that our next step was to then have to get approval from the headmaster, In which I went to his office and spoke to him personally using my plethora of interpersonal and communication skills to see if he would be on board with the event going ahead, he stated that he would need a formal email to confirm it, but his word of mouth to me was that it was a brilliant idea. Then, coming away from that meeting, I drafted an email to outline what we had discussed in person, and then it was approved. Following this, we met as a team and broke some small but critical jobs down and split them amongst ourselves, I got in contact with the finance team to get an online ticket application and purchasing put up on the payment system of sco pay on a specific date, and taken down on a specific date, I also asked them for the card machines and a float (cash pot) to be available on the night to take tickets on the door, to which they agreed and booked in. I then emailed our special guest Onose, who was a semi finalist on the voice UK, to see if he would be able to attend and possibly perform, in which he had an enthusiastic response and asked to schedule a meeting, for this meeting I scheduled a time and I got us an allocated room inside campion to conduct our meeting, in which my team and I discussed the logistics of the evening, what we would need from him before the event and also on the day of the event. Once the meeting was over, Myself and a team member of mine gave him a personalised tour of the venue and where we would be hosting the event. After this he seemed joyful and excited for this event. Once that was confirmed with him, I also produced the poster for the event, to which we put up across the school as an advertisement. A few days later I created two google forms, one sent out to students of my year to acquire help on the evening, and the other was sent to younger students and parents to get the bands signed up for the event; this consisted of knowing the band name, participants in the band, what equipment they need from us, and what equipment they are bringing themselves. Following this, I put together an email that I requested to be sent out to all parents and caregivers with that link attached so that they can then ask their children whether they would like to be a part of it. Moving forward, my team and I also went around to classrooms to verbally promote the event to every student, so they all got the message and all understood what was required. Once we had our bands confirmed, I then created a time sheet of how the night would run, who would go on, when, and for how long, this also added turn over time, breaks for audience facility use, as well as contingency time incase of anything going wrong, I printed one out for every volunteer, helper, performer that was backstage that night. Lastly, we made sure the IT technician would be there on the night to oversee the lighting and wiring of the stage. After this lengthy process, it was soon enough event night. In which I contacted everyone who was helping to come down at a specific time and help set up. I conducted them to start setting up the stage only at approximately 2 pm, this was a result of my problem solving skills in which, due to a staff meeting set to take place at 3:30 until 4:30, so as long as the stage was set, it would give us more time to set the other bits like chairs and Decor ready for the main event. With this, I directed my peers on where to place the piano and at what angle, I also directed them on the microphone position and height, as well as the position of the drum kit. Once this was done, I pulled the curtain across the stage and sent everyone backstage so that it did not disrupt the meeting in the hall., After the meeting had concluded, I delegated the volunteers specific jobs to do, such as setting the chairs up in a specific way, placing the judges' panels in a certain area to show teamwork. I also made sure the bar was being opened and staffed, which I had previously organised and paid for. I then continued overseeing the full setup operations, supervising and helping with what needed to be interfered with. Once the setup was complete, I event-managed and gave each volunteer a specific job they would be doing on the night. These consisted of backstage organiser, front of house receptionist, equipment removal and replacement, presenters, etc. I picked these based on specific attributes each of the volunteers had, and could use their strengths to the best of their ability on the night. While the night was going on, I was managing timings and ensuring everything ran smoothly. When it was not going to plan, I sent a volunteer to help/ fix it as I trusted my team on the night. I was also receiving feedback on what minor changes we could make throughout the night, which ran smoothly. I then communicated and delivered these changes to the team at the break and got everyone back on track with the night's plan. Once the night had finished, I went to the audience for some feedback, in which the majority had nothing but positive feedback, stating it was professional and organised and an overall entertaining and enjoyable evening event. Which, for me, was a successful aim I had achieved, not only for the school, but also to better help the charity we set out to help aid.