NATHAN MOORES

As the Director of Business Development specialising in merchant services, I manage identifying and capitalising on growth opportunities to expand our client base and market presence. My role involves the strategic planning and execution of initiatives aimed at driving revenue and fostering long-term partnerships with merchants.

Key responsibilities include:

• Designed business strategies to obtain short and long-term goals for company.
• Managed negotiations with clients to secure profitable contracts.
• Identified and capitalised on growth opportunities in the market.
• Oversaw financial planning, ensured fiscal stability of the organisation.
• Implemented operational changes for improved efficiency.
• Developed comprehensive business plans for company growth.
• Established solid partnerships for enhanced market presence.
• Optimised resource allocation to maximise productivity.
• Initiated business development activities, expanded client base.

• Company Overview: A fast-growing tech startup that operates a sophisticated platform and user-friendly app revolutionizing the way people experience same day delivery services
• As an SDR at Deliveryapp, my role is pivotal in driving growth and expanding the company's reach within the transport and logistics industry
• My primary responsibility is to identify and seize new business opportunities that align with Deliveryapp's vision and goals
• I actively engage in market research and analysis to identify potential clients, industries, and geographical areas where the company's services can be strategically introduced and integrated
• One of my core functions is to establish and nurture long-term relationships with clients, ensuring their satisfaction and loyalty to the Deliveryapp brand
• This will involve conducting in-depth consultations to understand their specific delivery needs and tailoring solutions accordingly
• By demonstrating the benefits of Deliveryapp's instant quotes, live tracking, and direct contact with their fully vetted driver, I showcase the competitive advantages the platform offers
• Furthermore, I am responsible for staying updated on industry trends, competitors, and emerging technologies in the transport and logistics sector
• This insight will enable us to adapt Deliveryapp's offerings to remain ahead of the curve and continuously improve the service quality
• A fast-growing tech startup that operates a sophisticated platform and user-friendly app revolutionizing the way people experience same day delivery services

• Company Overview: A fast-growing Fintech startup
• As a Partnership Manager in a fast-growing Fintech startup, my role was pivotal in nurturing and expanding the company's financial relationships
• I managed an existing account base, focusing on cultivating these relationships to drive revenue growth
• Simultaneously, I actively sought out and engaged with potential new accounts, making my role a comprehensive 360 sales role
• This involved prospecting for new partnerships, from identifying potential partners to engaging them in discussions and ultimately closing deals
• I handled the entire contractual process, ensuring that agreements were structured effectively to benefit both parties
• A crucial aspect of my role was conducting platform demos for potential partners
• These demos showcased the capabilities and features of the white-label payments platform offered by the company
• These presentations were instrumental in illustrating the platform's value proposition, addressing partner needs, and persuading them to collaborate
• A fast-growing Fintech startup

• As a Sales Manager in an accident claims management company, I held a multi-faceted role overseeing a team of five individuals
• My primary responsibilities revolved around liaising between solicitors, customers, and my team, maintaining communication via telephone and email
• My interactions with solicitors involved ensuring smooth coordination and collaboration for claim resolutions
• Customer engagement was a significant part of my role, handling inquiries, addressing concerns, and guiding them through the claims process
• This involved a blend of telephone and email communication to provide comprehensive support
• Beyond managing these relationships, I actively engaged in outbound calls, likely to potential leads or clients
• These calls aimed to expand the client base or support ongoing claims, showcasing my proactive approach to business development
• I had personal and team targets; the role demanded a balance between leadership, communication finesse, target achievement, and a deep understanding of the legal and customer service aspects of accident claims management

• I was required to contact business directors about their business rates
• In the initial conversation I had to understand a need for the client and make sure they met all criteria in order to appeal their business rates
• My role was to arrange a meeting where an assessor would attend the business property, with the hope that they were able to confirm a need for the client
• In this role I was noted as one of the top sales persons and won a competition due to the amount of sales I made in one month resulting in over £15,000 in revenue for the company

• As a Business Development Executive specialising in PPI (Payment Protection Insurance) claims, my role primarily involved reaching out to potential customers via phone calls
• I navigated through the intricate claims process, guiding individuals through the necessary steps to potentially reclaim their PPI
• My interactions with potential customers weren't just about making initial contact
• I took them through the details of the claims process, explaining necessary information, and gauging their eligibility and interest in pursuing a claim
• I answered queries, clarified doubts, and highlighted the benefits of the claim process during these conversations
• Once a potential client expressed interest, part of my role involved sending out packs containing detailed information and forms needed for the claims process
• This step ensured that interested individuals had all the necessary documents and guidance to proceed further
• In executing these tasks, I utilised a Customer Relationship Management (CRM) system
• This software helped manage and track interactions with potential clients, ensuring a systematic and organised approach to handling leads and progressing through the claims procedure
• My role as a Business Development Executive in PPI claims required a strong grasp of the claims process, effective communication skills for phone interactions, attention to detail in sending out necessary documentation, and proficiency in leveraging CRM tools to streamline and manage the client journey effectively