Nathan Miller

I currently work at Kings and have been for many years, but im ready for a change. during my time at kings i have learned so many practical skills that will stick with me forever. some of these skills include.

• Managing high volume orders during peak hours maintaining a high quality of service.
• Provided a welcoming atmosphere to customers, promoting return visits.
• Performed cash handling duties accurately to maintain financial integrity.
• Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
• Communicated effectively with staff ensuring seamless service.
• Performed cash handling duties accurately.
• Operating espresso machines with precision and care.
• Assisted in inventory control measures for effective stock management.
• Enhanced bar efficiency by keeping work areas tidy and well-stocked.
• Ensured customer satisfaction by providing top-quality coffee and beverages.
• Upheld excellent relationships with regular clients fostering loyalty and repeat business.
• Warmly greeted and served customers, promptly processing payments to minimise wait times.
• As of currently I am receiving management training, which involves finance responsibilities, store responsibilities and staff responsibilities.

As well as working at kings, I also work at the Riverside tap, I split the jobs 50/50. I do enjoy working at the bar and have a really good relation ship with the people there. however, jumping back and forth between the two jobs and with the increasing responsibility is challenging to be effective in both environments. That is why im looking for a change. I have also learned many things working at the riverside tap including.

• Monitoring inventory levels consistently to avoid stock shortages or overages.
• Assisted customers in locating products around the shop floor promptly.
• Implemented promotional displays to increase product visibility and sales.
• Developed a team-oriented environment by implementing effective leadership strategies.
• Managed staff rosters, ensuring adequate coverage during peak times.
• Coached underperforming employees improving their job performance significantly.
• Handled cash transactions accurately.
• Maintained and organised stock.
• As well as working in the store, I have also done a lot of handyman work and general upkeep, including fixing things, painting, line cleaning as well as line repairing and much more.

Whenever I have any spare time, i will try do some extra work for my fathers gardening business which has taught me a lot.

• Great attention to detail
• Lots of patience ensuring consistency and accuracy in whatever im doing
• Mental strength, as physical labour can become tiring, ensuring that i do not become sloppy, and uphold a good quality service.
• Listening to instructions and carrying them out carefully and correctly without cutting corners, No pun intended.
• Taking safety seriously and being cautious as to not cause injury to others or myself.
• Work hard and persevere.