Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic
Nathan Mackay

Nathan Mackay

Glasgow

Summary

Diligent and compassionate worker with a dedication to solving problems, and assisting others to find solutions. Committed to public service and promoting social harmony.

Wide experience in using IT to create and record information, including confidential, sensitive data.

Demonstrated history of successful public speaking through regular presentations and leading group discussions over the course of five years. Significant experience of successful communication in-person, but also through email, online platforms, apps, telephone and video calls. Speaking manner is confident and clear, often described by others as positive, reassuring and polite.

Work well within teams, and leading teams. Experience of international groups, asylum seekers, refugees and student groups.

Prepared, organised, able to manage workload and prioritise.

Eager to make a lasting impact as a Caseworker for Edward Mountain MSP, to make a positive contribution to the team and to the constituency. In a position to start work at short notice.

Overview

9
9
years of professional experience

Work history

Minister-in-Training

The Tron Church
Glasgow
08.2022 - Current
  • Lead discussion and study groups in lively, interesting manner, fostering personal and spiritual development.
  • Deliver engaging presentations and talks inspiring people towards positive action, community involvement and personal development.
  • Collaborate with leadership at team meetings, including review and analysis of targets and programmes.
  • Detailed editing of manuscripts for books and promotional material, preparing them for publication.
  • Oversee, organise and lead outreach and support to internationals, particularly Farsi speakers, a group of around 70 people.

Ministry Apprentice

The Tron Church
Glasgow
08.2020 - 08.2022
  • Prepared and delivered weekly English lessons for speakers of other languages from Glasgow's international community.
  • Supported members of the city's student population by sharing meals, participating in social events, preparing and leading studies on practical, spiritual and ethical topics, and offering pastoral care.
  • Part of a team responsible for general running and maintenance of church, including setting up for meetings and conferences, responding to emails and other forms of inquiry.
  • Participated in duty rotas for opening up and closing of building, welcoming visitors, serving refreshments and doing engaging public readings, presentations and talks.

Barista and Cashier

Tim Hortons
Glasgow
08.2018 - 10.2019
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.
  • Addressed any customer inquiries, complaints or issues promptly, ensuring customer satisfaction.
  • Enhanced bar efficiency by keeping work areas tidy, clean and well-stocked.
  • Maintained a friendly but professional attitude and manner towards customers

Barista and Cashier

Starbucks
Glasgow
09.2016 - 09.2017
  • Provided welcoming, positive atmosphere and ethos for customers, promoting return visits.
  • Collaborated effectively with team members during busy periods, improving workflow efficiency.
  • Upheld excellent relationships with regular clients, fostering loyalty and repeat business.
  • Performed cash handling duties accurately to maintain financial integrity.

Education

MA Postgrad - Theology

Union Theological College
Belfast
09.2022 -

MA (Hons) - Philosophy

University of Glasgow
Glasgow
08.2016 - 06.2020

Skills

  • Empathy and understanding
  • Professional communication
  • Customer Service
  • Attention to Detail
  • Proactive approach
  • Cash handling accuracy
  • Team Leadership
  • Conflict Resolution

Affiliations

  • Acoustic Guitar
  • Bass Guitar
  • Physical Fitness (Gym)

References

References available upon request.

Timeline

MA Postgrad - Theology

Union Theological College
09.2022 -

Minister-in-Training

The Tron Church
08.2022 - Current

Ministry Apprentice

The Tron Church
08.2020 - 08.2022

Barista and Cashier

Tim Hortons
08.2018 - 10.2019

Barista and Cashier

Starbucks
09.2016 - 09.2017

MA (Hons) - Philosophy

University of Glasgow
08.2016 - 06.2020
Nathan Mackay