Nathan Haynes
London,Greenwich
Summary
With over ten years of experience in a high-responsibility, customer-focused and environment, I bring a strong combination of professionalism, leadership, and reliability to any role. My time as a Head Lifeguard at David Lloyd has required me to manage teams, organise schedules, resolve issues calmly, and make clear decisions under pressure on a daily basis. Alongside this, my work as a Producer for The Joy of Football Podcast has strengthened my organisational, communication, and planning skills, as well as my ability to work collaboratively and manage deadlines. I am a motivated, dependable, and adaptable individual who takes pride in delivering high standards, supporting teams, and contributing positively to any workplace.
Overview
10
10
years of professional experience
Work history
Producer – The Joy of Football Podcast
The Joy Of Football
Oxshott, Surrey
2024.02 - Current
- Supported production for The Joy of Football Podcast, a weekly football discussion show hosted by experienced broadcasters, available on major platforms.
- Oversaw content coordination and scheduling for episodes, ensuring smooth workflow and timely delivery
- Provided final approval (green light) on social media content and promotional posts
- Collaborated with hosts and team members to organise production tasks and enhance audience engagement
- Helped maintain consistent branding and quality across podcast content and online platforms
Head lifeguard
David Lloyd Dartford
Dartford, Kent
2016.08 - Current
- Delivered high-quality customer service in a dynamic leisure facility environment
- Promoted to Head Lifeguard, supervising and mentoring a team of lifeguards
- Managed staff schedules and rotas to ensure full safety coverage
- Responded to incidents and emergencies, making quick and effective decisions
- Resolved member issues with professionalism and strong communication
- Trained new employees and helped maintain company standards
Merchandise Assistant, O2 Arena,
02
North Greenwich , Greenwich
2019.01 - 2020.01
- Provided excellent customer service, managed inventory and sales, and handled cash and credit transactions.
- Developed excellent interpersonal skills by working with a diverse group of people.
- Dealt with pressure situations and conflicts regularly while maintaining a calm and positive attitude.
Education
Certificate of Higher Education: Popular - Music Performance
Institute of Contemporary Music Performance
killburn /2022 - /2022
BTEC Level 4 Higher National Certificate in Music - Music Performance
Institute of Contemporary Music Performance
(University of East London) /2020 - /2021
GCSE - English, Creative Media, PE, ICT, Maths, Media
Stationers Crown Woods Academy
Eltham, Greenwich /2012 - /2017
BCS Level 2 ECDL Certificate IT Application Skills - IT
Stationers Crown Woods Academy
Eltham, GreenwichNVQ Level 3: Music Performance, 2019 - Music Performance
North Kent College - Dartford
Dartford, KentSkills
- Customer Service Excellence
- Team Leadership & Supervision
- Staff Scheduling & Organisation
- Problem Solving & Decision Making
- Conflict Resolution
- Media Production Support
- Social Media Content Coordination
- Communication & Collaboration
Timeline
Producer – The Joy of Football Podcast
The Joy Of Football
2024.02 - Current
Merchandise Assistant, O2 Arena,
02
2019.01 - 2020.01
Head lifeguard
David Lloyd Dartford
2016.08 - Current
Certificate of Higher Education: Popular - Music Performance
Institute of Contemporary Music Performance
/2022 - /2022
BTEC Level 4 Higher National Certificate in Music - Music Performance
Institute of Contemporary Music Performance
/2020 - /2021
GCSE - English, Creative Media, PE, ICT, Maths, Media
Stationers Crown Woods Academy
/2012 - /2017
BCS Level 2 ECDL Certificate IT Application Skills - IT
Stationers Crown Woods Academy
NVQ Level 3: Music Performance, 2019 - Music Performance
North Kent College - Dartford