Nathan Bird
Wallasey
Summary
A dedicated professional with excellent leadership skills and a proven ability to consistently exceed targets within the role. Highly customer-focused and known for working well under pressure, bringing a strong work ethic to every role. Demonstrates the ability to motivate teams through coaching and leading by example, ensuring high performance and team cohesion. Career goals include continuing to drive success in challenging environments while fostering team development and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Business Manager
Group 1
Liverpool, Merseyside
07.2024 - Current
- Excellent leadership skills.
- Able to motivate a team through training and leading by example.
- Hitting sales targets through hard work from myself and my team including being in the top 2 most months on our finance penetration and overall finance income.
- Customer focused.
- Maintaining a very high level of customer satisfaction.
- Engagement in my teams performance through one 2 ones and performance plans.
- FCA accredited.
- As Group 1 assured centers have no sales manager carried out the sales manager role on top of the business manager role, which includes completing sales reports, carrying out interviews and disciplinaries, valuing and pricing of stock and general maintenance of the site.
Business Manager
Lookers Kia and Vauxhall Chester
Chester, Cheshire
10.2023 - 07.2024
- Was running both sites as a single business manager affording me the skills to work under extreme pressures.
- Exceeding targets set month on month.
- Looked after both manufacturers renewal's systems enabling the sites to exceed their renewal targets.
- Carried out all one 2 ones and performance reviews.
- Filled in for the sales manager at Vauxhall and for Kia when the sales manager wasn't in, expanding my knowledge on dealing with customer complaints and sales reporting.
Business Manager
Mercedes Benz of North Wales
Llandudno, Conwy
05.2022 - 10.2023
- Looked after both new and used departments, exceeding sales, finance and insurance product targets set.
- Helped turn around a team to be from low in the division in terms of KPI's to one of the top month on month, including winning record numbers of awards within the company.
- Maintained top of division customer satisfaction results.
Car Sales Executive
Cheshire Oaks Audi
Ellesmere Port, Cheshire
05.2014 - 05.2022
- Audi Accredited.
- Motability specialist.
- Sales of new and used cars.
- Prospecting of existing sales, finance and aftersales customers for new business opportunities.
- Dealing with sales enquiries.
- Introduce and actively sell finance and insurance products, complying with FCA regulations.
- Achieving monthly, quarterly and annual sales targets.
- Completion of all administration accurately and efficiently whilst following correct procedures for payment handling and undertaking post sale follow up activities.
Infantryman
Her Majesty's Armed Forces
09.2006 - 11.2011
- Lead up to 100 people on specific tasks in very demanding, high paced and on occasions hostile situations.
- Commanded an armored fighting vehicle in all manner of situations requiring the need to react quickly and effectively.
- Headed up an intelligence cell, requiring myself to make decisions which could mean the difference to successful or unsuccessful operations, giving myself the capability to work well under pressure.
- Trained students using a wide range of instructional aids, including group discussions, facilitation, and question and answer sessions.
Education
A-Levels - Psychology, Information and Communication Technology, Biology and General Studies.
The Holy Trinity School
Crawley, West SussexGCSEs - Double A Grade in Science, English Literature, English Language and Mathmatics.
The Holy Trinity School
Crawley, West SussexNVQ Level 4 - Professional award in Tactical Surveillance and Tactical Foot and Mobile Surveillance.
The Surveillance Group
Skills
- Excellent Leadership skills
- Ability to constantly exceed targets set
- Customer focused
- A very hard worker who puts everything into a role or task set
- Able to motivate a team through coaching and leading by example
- Works well under pressure
Affiliations
- Keen interest in participating in physical activities with an active life. Always keeping fit by running, swimming and general participation of the gym. Also family orientated in having 3 amazing children.
Timeline
Business Manager
Group 1
07.2024 - Current
Business Manager
Lookers Kia and Vauxhall Chester
10.2023 - 07.2024
Business Manager
Mercedes Benz of North Wales
05.2022 - 10.2023
Car Sales Executive
Cheshire Oaks Audi
05.2014 - 05.2022
Infantryman
Her Majesty's Armed Forces
09.2006 - 11.2011
A-Levels - Psychology, Information and Communication Technology, Biology and General Studies.
The Holy Trinity School
GCSEs - Double A Grade in Science, English Literature, English Language and Mathmatics.
The Holy Trinity School
NVQ Level 4 - Professional award in Tactical Surveillance and Tactical Foot and Mobile Surveillance.
The Surveillance Group
Similar Profiles
Beryl ParsonBeryl Parson
Sales Associate at Group 1Sales Associate at Group 1
Cameron BurkCameron Burk
Parts Salesman at Group 1Parts Salesman at Group 1
Kirill ZemlyanskyKirill Zemlyansky
Sales Associate at Group 1Sales Associate at Group 1