Nathan Baughurst
Cranbrook,Kent
Summary
With the availability to work immediately, I am a hard working, enthusiastic individual with experience in managing employees and working with more senior management in order to achieve goals we have put together previously. Always looking to improve myself and make myself a bigger asset to the company everyday whilst striving for consistently good results.
Happy to take on new challenges and not afraid to learn a new skill whilst working with different departments in order to achieve a bigger goal for the company.
Providing a strong customer relations background, working with people outside the company and talking to customers/clients I have developed strong professional relationships with multiple individuals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant manager
Whyte Bikes Demo Centres
Goudhurst, Kent
09.2023 - 08.2024
- Improved customer service by implementing new procedures and protocols.
- Minimised inventory loss for improved profit margins.
- Streamlined store operations with efficient scheduling.
- Managed daily operations to ensure smooth running of the shop floor.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Delegated tasks to team members efficiently improving overall productivity.
- Controlled resources by department or project and tracked use Citrus Lime
Landscape Gardener
Garden Creations
Ticehurst, East Sussex
03.2023 - 09.2023
- Coordinated closely with other tradespeople during projects requiring interdisciplinary collaboration such as architects or builders whilst constructing complex landscape features like outdoor kitchens or swimming pools.
- Enhanced garden aesthetics by planting, pruning and cultivating a variety of plants.
- Created tranquil environments with water features installation.
- Increased lawn health through regular mowing, watering and fertilising tasks.
- Maintained paved paths and patios with pressure washing activities, restoring original appearance.
- Removed waste materials from site efficiently, leaving clean and tidy spaces post-work completion.
- Performed weeding tasks frequently, resulting in cleaner looking gardens.
- Lifted and moved heavy items in line with health and safety policies.
- Delivered top quality service to encourage customer referrals.
Police constable
Kent Police
Tonbridge, Kent
08.2022 - 02.2023
- Enhanced community safety by conducting regular patrols.
- Responded to emergency calls for improved public service.
- Assisted in crime scene investigations, aiding in evidence collection.
- Dealing with public with empathy and understanding their needs
Bike Hire Assistant
Quench Cycles
Goudhurst, Kent
02.2019 - 07.2022
- Facilitated smooth running of operations through efficient task management.
- Provided customer service, delivering high levels of satisfaction.
- Answered phone calls and emails for management team during busy periods.
- Provided clients with accurate cost estimations.
- Liaised with customers to maintain relationships and foster repeat business
Education
A-Levels - Geography
Uplands Community College
Wadhurst 09.2018 - 03.2020
A-Levels - Psychology
Uplands Community College
Wadhurst 09.2018 - 03.2020
A-Levels - B-Tec Law
Uplands Community College
Wadhurst 09.2018 - 03.2020
Skills
- Retail operations understanding
- Customer relationship building
- Operational support
- Hardworking attitude
- Quick learner
- Quick mathematical calculations
Affiliations
- Running
- Gym
- Cycling
- Hiking
- Ten Pin Bowling
Certification
Outdoor First aid Qualified
References
References available upon request.
Timeline
Assistant manager
Whyte Bikes Demo Centres
09.2023 - 08.2024
Landscape Gardener
Garden Creations
03.2023 - 09.2023
Police constable
Kent Police
08.2022 - 02.2023
Bike Hire Assistant
Quench Cycles
02.2019 - 07.2022
A-Levels - Geography
Uplands Community College
09.2018 - 03.2020
A-Levels - Psychology
Uplands Community College
09.2018 - 03.2020
A-Levels - B-Tec Law
Uplands Community College
09.2018 - 03.2020
Outdoor First aid Qualified
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