Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
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Nathan Allen

Nathan Allen

Biggleswade,Herefordshire

Summary

Adaptable and resourceful professional with a strong background in customer service, operations, and team leadership. Skilled at problem-solving, coordinating people and processes, and thriving in fast-paced environments. Enthusiastic about supporting growth and expansion, and eager to bring energy, structure, and reliability to a forward-thinking company.

Overview

7
7
years of professional experience

Work history

Supervisor

Starbucks
04.2024 - Current
  • Lead day-to-day store operations, including staff scheduling, cash handling, and inventory control.
  • Stepped up as acting manager during periods of absence, demonstrating reliability and leadership.
  • Delivered a welcoming and friendly experience to customers, resolving any concerns efficiently.
  • Supported team development through on-the-job coaching and mentorship.

Trading Executive

Moonpig.com
10.2022 - 05.2023
  • Played a key role in planning and delivering marketing campaigns aligned with customer trends.
  • Built strong relationships with internal departments to ensure smooth product launches and promotions.
  • Developed confidence communicating across teams and supporting business goals.

Sales & Customer Service Administrator

ASCO Foods
11.2021 - 09.2022
  • Managed a portfolio of 20+ accounts, strengthening customer relationships and resolving queries.
  • Demonstrated strong communication and problem-solving skills to meet client needs.
  • Handled order processing and ensured high accuracy in logistics and stock management.

Grocery Delivery Driver

Ocado Group
05.2021 - 10.2021
  • Delivered groceries across various locations, maintaining excellent customer service throughout.
  • Efficiently planned routes and adapted to changing schedules with minimal supervision.
  • Maintained company reputation through polite, timely, and professional interactions.

Office Administrator

Cardtronics
11.2019 - 04.2021
  • Organised travel and office logistics, oversaw health & safety, and resolved staff queries.
  • Developed communication and coordination skills vital for customer-facing roles.

Field Support Executive

Cardtronics
12.2018 - 11.2019
  • Supported engineers and customers across the UK, resolving service issues with urgency.
  • Maintained client satisfaction and strengthened internal collaboration.

Education

IOSH Managing Safely -

Astutis

A-Levels - Statistics, Theatre Studies, Performing Arts

Knights Templar School

BA (Hons) - English Literature and Creative Writing

Open University

Skills

  • Exceptional customer service
  • Communication skills
  • Friendly and confident demeanour
  • Quick learner
  • Proactive attitude
  • Highly organised
  • Strong time management skills
  • Effective under pressure
  • Excellent problem-solving ability
  • Target and sales-driven

Custom

  • Passionate about cars and always eager to learn more
  • Enjoy meeting new people and engaging in meaningful conversations
  • Love hands-on projects like woodworking
  • Competitive gamer with a strategic mindset and attention to detail
  • Avid reader

Affiliations

  • Regular "Off-grid" holidays
  • Hiking and Wild Camping
  • Rock Climbing
  • Video Games
  • Reading

Timeline

Supervisor

Starbucks
04.2024 - Current

Trading Executive

Moonpig.com
10.2022 - 05.2023

Sales & Customer Service Administrator

ASCO Foods
11.2021 - 09.2022

Grocery Delivery Driver

Ocado Group
05.2021 - 10.2021

Office Administrator

Cardtronics
11.2019 - 04.2021

Field Support Executive

Cardtronics
12.2018 - 11.2019

IOSH Managing Safely -

Astutis

A-Levels - Statistics, Theatre Studies, Performing Arts

Knights Templar School

BA (Hons) - English Literature and Creative Writing

Open University

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