Nathalie Mununga

My role is to support the hypercare phase of the D365 implementation, mainly focusing on the AR and AP functions.

• Analysed reporting requirements to recommend an alternative report for debtor ageing.
• Conducted comprehensive business process analysis, identifying and addressing gaps in workflow processes.
• Developed and maintained strong client relationships through regular communication and outstanding service.
• Facilitated training sessions for end-users to understand additional needs.

My role was to Lead and support the Finance team in the transition to D365 and work on a stabilisation plan:

• Mapped To -Be Process: Cash allocation, Invoicing, Purchase order Month end and year end
• Reviewed Solution Design Document and map requirements
• Lead Data Migration: writing of the data migration strategy, data mapping, migrating data in D365 and coordinated reconciliation
• Coordinated the UAT for the finance team: test script writing, escalation of issues to delivery partners and worked with consultants on test case resolution
• Worked on Cut off plan for Go live and identified interdependencies for all teams involved
• Organised and lead training sessions for the finance team on new processes ( AR, AP, Project and General ledger) . This includes process mapping and development of step guides and videos
• New processes review and identification of areas of optimisation in D365 ie : journal upload and approvals.
• Coordinated the presentation of new D365 features to the Finance team ( Microsoft updates). This involved testing of new features.
• Lead on quarter close and year end results by using reporting with D365. This was done by producing Jet reports.

The purpose of this role was to work with the Finance team and Delivery Partners to create and deliver the road-map for D365 F&O

Project Management

• Organised the sprint events to implement and deploy D365 new features
• Prepared the stabilisation activities with the Finance Team to move to BAU.
• Managed Hypercare activities
• Liaised with MS partners to provide update on progress to prepare transfer to managed services

Achievements: BSI project successfully stabilised and finance team able to operate in BAU

Requirements

• Identified requirements and problems for the optimisation plan and ensured that tasks and requirements are captured through user stories
• Collaborated with stakeholders across the organisation to ensure a comprehensive set of requirements in line with business objectives and a thorough understanding of current business processes
• Updated Solution Design Documents ( SDD) and Functional Design Documents (FDD)

Achievements : Backlog refined with list of priorities established to work on the system optimisation

D365 functionalities

• Supported the wider organisation with a range of D365 functionalities including personalisation, workspaces and customisations
• Research interfaces to other systems including Jira, Wipfli for expenses, banking systems and others as required in order to propose changes
• Coordinated UAT for new D365 versions

Achievements: environment strategy implemented and updated to the latest version and Concur integration reviewed

The purpose of this role role was to coordinate, support and manage the implementation of D365 system for the finance departments to automate processes and improve reporting.

Business process improvement

• Reviewed the Solution Design Documentation (SDD).
• Reviewed areas of improvement by creating new mapping process, liaising with Solution Architect to propose new approach to additional business process

Achievements:

Staffs gained a better understanding on what would impact their daily work and liaised with other departments to simplify current process

Full audit of the procurement process

Documented process available for the finance team

Data Migration

• Supported in identifying errors while doing the data migration ( ie: mapping for master data)

• Supported and coordinated the data validation process

Achievements to date:

Engagement with the finance team to ensure that they had the correct templates to process the data validation.

Organised errors review with System Accountant, Data Engineer, Solution Architect and Finance Leads to communicate actions required to the BPO for progress

User Acceptance Training ( UAT)

• Lead UAT kick off sessions with the D365 Test Lead
• Prepared sequencing for the test executions with BPO
• Ensured follow up by supporting the finance team in the development of scenarios to be tested and test script writing

Achievements to date: More than 80% scenarios coverage for testing, test suite organised to facilitate the execution of the testing for 20 regional offices

Training

• Developed D365 training strategy for HR and Finance: identify user needs and establish adapted approach for each business owner/ modules
• Supported BPO in developing training materials for finance and HR by using videos, word documents, task recorder and mapping process.
• Organised training delivery for BPO and end users in UK o ices and across other continents (Africa and America)

Achievements: Training materials developed and forum set up with weekly tips on how to maximise D365 usage and shared knowledge within the team.

Planning

• Developed details project plan to monitor progress, track processes, deliverables, and financials
• Recorded, managed, worked on strategy to mitigate project risk
• Scheduled and facilitated meetings (weekly meetings, daily standups etc) and decision-making processes.

Achievements : Clearer visibility on the timeline and collaboration with the various stakeholders allowed us to have more transparency on the project.

My role was to strengthen the finance reporting functions within Start to enable a better collaboration within the organisation but also with partners and in doing so support Start's growth and ambitions.

Project Management

• Mapped current process within Start in order to identify areas in need of improvements for the finance function ( Gap analysis)
• Wrote and developed business case for the Finance Committee
• Facilitated migration from excel reporting to automated system Calxa
• Implementation of a new ordering platform with purchase order ( Cost tracker) which allowed online ordering and real time budget management
• Implemented of a new project management software to facilitate online collaboration between the various teams during the lockdown
• Reviewed of compliance and procurement procedures
• Set up an internal audit function

Achievements:

Reduction of manual inputs, human errors, and quicker reporting process.

Improved reporting for decision makers, with clearer visibility on financial parameters.

Training and manual of procedures developed and delivered to 50 staffs

Control Matrix with responsibility and able to track progress on requirements on board and organisational level

Finance & Accounting

• Acted as the main liaison with external auditors for the annual audit
• Lead the VAT review and VAT Return process
• Managed the day to day of the Finance function ( AR, AP and Payroll)
• Lead the month and end year end process
• Scenario planning for Senior managers and production of forecasts
• Produced statutory accounts and annual report in line with SORP 102
• Managed Start Network cash flow
• Responsible for producing management accounts and quarterly reports identifying reasons for key variances to the Senior management and Finance and Audit committee
• Set up control finance procedures ( mapping of the current finance process and worked with change manager and business analyst to maximise process)
• Lead on annual budget and 3 year business and budgeting process for Start Network in a context of change

Achievements :

3 year budget plan and strategy approved by the board, conducted 2 successful audits leading on the improvement of the internal control recommendations

Month end process and reporting produced on time and New process put in place to have cash flow paid in advance

Grant management

• Provided support in preparing grant proposals for major donors such as DFID, Qatar foundation, Netherland ministry
• Put systems ( budgeting tools) and process in place to monitor international grant recipients in Latin America and Africa
• Organised workshop and training with Heads of departments to support local organisations to manage their grants and report spending

Achievements :

Timely reporting to donors

System put in place to monitor and track donations and claims to partner

I was responsible for leading 4 accounting staffs with the daily operations of the department. I prepared financial statements and budget projections. This role also included the management of the audit, statutory accounts production & preparation of documents for the finance committee.

Project Management

Lead and designed improvement / transformation project portfolio for the payroll, accounting and admissions departments.

• Acted as principal liaison between Project Managers from selected providers and CFBL
• Set up the business case by carrying out an audit to assess the efficiency of the tools used to perform tasks within the HR, Accounting & Administrative departments and establishing a mapping process for all CFBL functions
• Followed up on the planning and organised meetings with various stakeholders to identify support needed in order to progress on the migration and implementation of the projects
• Provide regular updates to CFBL management on progress for all projects regarding costing, implementation and stakeholders satisfaction

Achievements :

• All departements using one systems to post all transactions
• CFBL process mapped and manual procedures now available in French and English
• All systems used in the school are GDPR compliant and regular reviews are undertake

Finance and Audit

• Preparation and reporting of income and expense forecasts to board members
• Partnered with Budget Holders develop and strengthen financial procedures for the organisation
• Managed the Account Payable and Receivable functions with regular monitoring of aged reports
• Prepared annual budgets and analysis to be submitted to the Head of Finance
• Responsible for the audit: prepare required schedules and ensured the follow up on audit recommendations and act as principal point of liaison for the external auditors
• Overseeing all aspects of financial control : setting up of budgets for teachers and spending monitoring

Achievements : Production of £7 million billing with minimum errors, reduction of aged creditors by 10 days working on new purchase ordering system and staffs improved their skills and talent identified to start professional accounting qualifications