NATASHIA BARKER

• Updating executive diaries with daily appointments, set reminders, and meeting requests
• Organising and documenting management meetings to the highest standard
• Producing regular reports for management to show how the team are meeting KPIs and highlight any concerns
• Assisting in the recruitment and induction of staff
• Management of staff pay, sickness, annual leave and travel claims
• Coordinating clinics and waiting lists for the clinicians
• Promoting and distributing feedback questionnaires' to service users
• Organising team meetings, events and training sessions
• Coordinating and delivering the national child measurement programme in schools
• Working closely with multi agencies building a good rapport both face to face and remotely
• Maintaining a variety of spreadsheets for tracking and reporting
• Completing data entry projects whilst ensuring a high standard of accuracy
• Collaborating with different departments to maintain positive rapport and smooth workflow
• Managing office supplies, performing stocktake duties and ordering additional supplies to meet staff needs
• Raising purchase orders and processing invoices as requested
• Performing a range of ad-hoc duties as required

Achievements: I was given the task of creating a small project that could be implemented within the workplace. I worked closely with service users and colleagues to create a variety of short videos which showed service users what to expect during their appointments. This was then shared across social media to educate service users on the role of the Healthy Family Team. This project gave me an opportunity to build on my marketing skills and improve relationships with internal and external stakeholders.

• Offered friendly, efficient customer service and handled challenging situations with ease
• Operated cash registers with accuracy and processed cash and card transactions
• Resolved customer complaints and process issues with proactive problem-solving skills
• Tagged products quickly and accurately with price tags and stickers
• Processed deliveries quickly and accurately and ensured transferring of stock in and out of the store was done to the highest standard
• Monitored display stock levels, replenishing for consistently well-stocked sales floor
• Helped customers obtain specialised help for refunds and exchanges

• Prepared clinical areas and completed health & safety checks
• Greeted and checked in patients on the booking system
• Supported and cared for vulnerable and anxious patients
• Updated patient health records whilst maintaining accuracy
• Attended care homes to support clinical staff in the delivery of COVID vaccinations

Achievements : I was also involved in the housebound programme. This involved visiting homes of the most vulnerable people across the county and supporting clinicians with the delivery and recording of the vaccination.

• Delivered additional learning support opportunities to small intervention groups to improve learning
• Supported the teacher in managing class behaviour
• Supervised pupils during lunchtimes and educational visits
• Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts
• Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability
• Maintained child safety, security and good behaviour during classroom and outdoor activities
• Provided friendly, enthusiastic support to pupils in individual and group support settings
• Delivered additional learning support opportunities to small student groups, enabling improved academic confidence
• Prepared visual aids, equipment and classroom displays for daily lessons
• Planned and arranged classrooms to promote learning and student achievement

Achievements : This was a volunteer role and during this time I gained a Level 3 Diploma in Specialist Support for Teaching & Learning

• Personal Assistant to the Business Development Manager
• Organised, marketed and co-ordinated clinical training across East Midlands
• Administration of training courses and management of trainers
• Researched possible venues across East Midlands while keeping costs under the budget
• Assisted the development team with marketing and advertising ideas
• Produced monthly finance and sales reports for management
• Issued and processed invoices for training events to users
• Implemented research findings and client feedback to improve programme material and delivery
• Ordered training supplies and resources to facilitate programme delivery

• Working across the Arcadia group including Dorothy Perkins, Topshop, Burtons and Evans
• Provided a high standard of service to customers
• Processed returned or exchanged items and provided refunds to customers
• Designed visually pleasing in-store and window displays
• Promoted customer loyalty scheme at checkout
• Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand